All reviews

Rating Breakdown

  • 5
    85% (711 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (37 ratings)

Reviews with Text

  • 98% (797)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2025

Great app, especially for businesses in beginning phases. Gives great insights into customer behaviours and about their navigation experiences on our stores. Still early days for us using the app but we already find great value and hope the same going forward! Support team is really prompt and friendly!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

March 25, 2025

Found this app so insightful and interesting to see where customers were spending their time on the website and the biggest drop off pages etc. Thank you for creating this app :)

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

These are words we love to hear! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

March 25, 2025

easy to use. Only been using this for a couple days. I will come back to review more

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Happy tracking! Cheers - Will from Lucky Orange

5 / 5 Share

March 21, 2025

Great way to know what's happening in your store!

Store

East24

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

March 20, 2025

Justin was very helpful, gave me a clear demo and showed me how could i use the tool in the most effective way for us.

Using app

1 day

Total reviews

13

Average rating

4.9

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

March 20, 2025

Easy to learn and use - is great for heatmaps and digging into our customer experience. Justin has been responsive and helpful with onboarding.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Heatmaps can make all the difference in improving your website and growing your business. Thanks again, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

March 19, 2025

very good app! definitely helps to understand the visitors better

Store

Koffea

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Again, we appreciate your review and we are here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

March 19, 2025

I think this is one of the best shopify app ever existing. The support team is great too. I had a call meeting with Jordan and what he showed the features the app got is incredible. Everyone should dive in deeper and discover what the app is capable of.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

These are words we love to hear! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Thanks again, and don't hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

March 10, 2025

Very Easy To Use! Great insights on day one!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Our team is just one email away! Cheers - Justin from Lucky Orange

5 / 5 Share

March 7, 2025

The best app available or that i could find and set up so quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks again for your review and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange

5 / 5 Share

March 7, 2025

This is a fantastic product. First of all, free trial so there's no reason not to give it a shot. Simple install process with no coding required and you get a TON of critical information that's intuitive to access. Big fan of this product and their support team.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review and we are here should you need anything else. Cheers - Justin from Lucky Orange

5 / 5 Share

March 4, 2025

great app, really helps us with knowing the pain points on our site!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Again, we appreciate your review, and we are here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

March 3, 2025

I highly recommend lucky orange, especially for the heat maps feature as it allowed me to see where my customers and clients are clicking on my website. It is very easy to navigate and user friendly. The other features on the backend were very beneficial and helpful for me and I would highly recommend for other business owners!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

These are words we love to hear! Seeing exactly what visitors and customers do and experience on your website through Heatmaps can make all the difference in improving your website and growing your business. Thanks again for your review and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange

5 / 5 Share

March 3, 2025

Great app, very easy to use, and great insights on your customers journey.

Using app

12 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience journey. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 23, 2025

Great app, love that all the necessary information is at my fingertips gives me insight into data collection and analytics

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 17, 2025

I highly recommend Lucky Orange Heatmaps & Replay! It offers powerful features like heatmaps, visitor recordings, and live chat, allowing me to analyze user behavior and optimize my Shopify store effortlessly. The visitor recording feature is especially useful, as it lets me see exactly how users interact with my site, helping me identify issues and improve the user experience. Additionally, the real-time analytics and automated chat have significantly boosted my conversion rates. The installation is simple, the interface is user-friendly, and the support team is professional and responsive. Lucky Orange has given me deeper insights into my customers and helped increase my sales! Highly recommended for all Shopify store owners!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving us such a thorough review! We are thrilled to hear that you've enjoyed using our heatmaps, visitor recordings, and live chat. Lucky Orange has so many features that can help you see from your customers perspective how they are interacting with your store and gain that valuable feedback. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 17, 2025

Very new to the app and I like what I see so far. The onboarding call with Justin was also very helpful. Thank you!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again, and don't hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 14, 2025

Lucky Orange has been a great addition to our store! We're getting incredible insights into how customers interact various pages and it's very easy to use.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving customer experience and your conversions. Again, we appreciate your review, and we are here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 13, 2025

This app is great and has many in-depth features. Jordan went through pretty much every aspect of the platform during our 15 minute personalized onboarding call. The recordings & Heatmaps are most helpful in my opinion allowing you to see exactly what customers do or don't do while visiting your site. CW CW Dressings

Using app

11 days

Total reviews

6

Average rating

5.0

Developer Reply

These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15 minute call is a great way to accomplish it. Thanks again for your review and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 12, 2025

Have only been using the app for a short period of time, but so far so good. Lots of useful information.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! We are so happy that you have been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible. Please let us know if you need anything! Cheers - Justin from Lucky Orange