All reviews

Rating Breakdown

  • 5
    53% (40 ratings)
  • 4
    9% (7 ratings)
  • 3
    4% (3 ratings)
  • 2
    8% (6 ratings)
  • 1
    25% (19 ratings)
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5 / 5 Share

Jan. 14, 2021

Anytime something has come up Lulu has excellent customer service and they work with you directly (not a robot) to solve your problems.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review MD! We're glad to see your store is running smoothly and that people are enjoying your books. We appreciate your patience with some of the steps in the set-up process and enjoyed working with you. Please don't hesitate to reach out to us for anything else you might need!

5 / 5 Share

Oct. 30, 2020

I really like the Lulu App and how it all easily integrates with my website. It has allowed me to sell my book directly and because it is automated that gives me more to follow-up with the my readers.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

Love that lulu came out with a Shopify app! Now we can sell our print on demand books all around the world straight from our website while capturing our customers information for future marketing. Not to mention, their customer experience is AMAZING!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

For children's books, the print quality from LuluXpress is amazing! Their 80# glossy paper makes the color so vibrant. They ship worldwide, and easily handle large orders. Our experience with this app has been positive all the way. Highly recommended.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 9, 2020

LOVE LULU!!! There is nothing I dislike about the app. Make sure you aren't using in Safari, Chrome works great. The main thing is putting turnaround times on your site so customers aren't expecting overnight shipping. Even through the Covid ordeal, this company was awesome to work with and never shut down. Once set up this app really does allow you start small and grow quickly. And AWESOME customer service. They resolved any issue quickly and were really communicative. Their printing costs are comparatively super low as well. I have moved to bulk orders and they are still the cheapest domestically.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2020

This app has been really helpful to us! We've been able to hook up our printed items from Lulu (we love their printing quality!) to our shopify buttons and use them on our website for a streamlined order and fulfillment process. We couldn't do business without this!

Store

Aretios

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

LuLu enabled us to deliver our book directly to our customers with a minimum of difficulty and our contact Cary was very helpful and patient with us as we went through the process.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the app and your account manager! Best of luck with your book!

5 / 5 Share

Nov. 11, 2019

For YEARS I've searched for a solution like Lulu xPress. This is a complete game-changer for anybody wanting to publish a book and sell with complete ease. These guys are way ahead of the game and their prices rock too.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far and hope you will continue to prosper with your books!

5 / 5 Share

June 27, 2019

This app was easy to use during my book launch! I had a pop up event and I was able to check people out, apply discounts, track my sales and customers. So easy!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your positive feedback and for taking the time to post this review! We're so glad you decided to try out the Shopify/xPress experience for your calendars and wish you continued success!

5 / 5 Share

June 12, 2019

This app is fantastic! It fulfills my orders without any additional work on my end. Works seamlessly and allows my store to run hands free. I don't even need to keep my own inventory.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2019

I decided to create notebooks and practice guides for my upcoming training academy and wanted to offer additional copies to my students at a reasonable price. It was so easy to set up my Shopify store, connect the Lulu xPress App and create products. I love the fact that I do not have to buy in bulk and ship any orders myself. This app saves me so much time and money that the free time I do have, I can spend with family. Thank you you so much Lulu for making an app that allows me to connect with my students and create some wonderful training tools.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Altered Aesthetics, thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far, but please don't hesitate to reach out if you have any issues. Best of luck with your training academy and thanks again for your review!

5 / 5 Share

March 27, 2019

This app has been great so far! I was hesitant at first because of some of the negative reviews, but I'm glad I downloaded it. Set up took about 45 minutes minute in total, including the mapping of my book products from Lulu. We have completed multiple test orders and the process and end product has been excellent. This app allows us to create and sell several books and journals that will generate extra revenue for us while we focus on building our other product categories. *Pro tip: watch the videos Lulu provides on their youtube channel, as those were also a great help when configuring shipping and other stuff.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for giving it a shot H.O.S., we're glad you're enjoying it so far! Please don't hesitate to reach out if you have any questions...

5 / 5 Share

Jan. 28, 2019

We're issuing "how to" mini-books and this is a convenient and streamlined way to deliver our products straight to customers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

Awesome app and amazing team behind it! Lulu xPress is exactly what we had been looking for and has been crucial in our books' success. The team behind this app (special shoutout to Nick!) has been incredibly supportive and responsive from the very beginning - from installing the app and getting the products all set up to now selling hundreds of books every week. The app allowed us to truly make the experience our own (branding is so important when it comes to e-commerce!) and seamlessly integrate books alongside other products in our store. We look forward to launching and selling more books using this app and highly recommend it for any print-on-demand needs.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2018

Lulu xPress is an application designed to drop-ship books using a simple interface to upload your cover and interior and quickly go on sale. It does exactly what it says it will do. While there are alternatives, Lulu is a world class provider of books that is difficult to avoid when reading about publishing options for the independent author. The interface does away with print ready pdfs and any need for human interaction when proofing a book but also makes the process intuitive so anyone can do it just like their more well known distribution options. xPress opens up their services to independent publishers as well with Press and the customer service of a long standing / reputable company already in place is really great. This is a new application. Updates very frequent and we haven't had any issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

This app opens up an entire new dimension to GoArchitect.co we are able to create new publications that can be treated as live documents and updated on the fly when new information is discovered or new content is desired. It does have some startup pains however, while the actual print quality is excellent, the accuracy of the orders can be hit and miss. I have received numerous test orders that have been in one way or another incorrect. Things like the pages being backwards that make the end product unusable. The company is very responsive however and have been working through the issues. When the general quality assurance is raised, this app DESERVES 5 stars. UPDATE 8/28 Many of the previous issues seem to have been fixed. The quality has risen and new product options have been added. Their customer service is also excellent. Minor issues now are more a matter of missing features. It would be cool if the app allowed for a custom receipt to be mailed with the books.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2018

We’d highly recommend this app! Lulu xPress does all the printing and ships right to the customer. All we have to do on our end is fulfill the order, then Lulu xPress takes over. Seamless! It saves us time and we don’t have to carry inventory. Lulu xPress is a user-friendly app that walks you through the whole process of uploading your book and they have friendly and helpful tech staff who quickly assist with any questions. Five stars!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2018

I'm just getting started with this app but, at first glance, this looks like a dream come true! :)

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2018

We used to handle our own warehousing and shipping of books. Lulu's xPress app has changed all of that. Now, orders simply flow through our site to Lulu, who prints (white label) and ships the orders as they come in. It is truly a game changer for us. We can now focus much more time on building our business, as the time spent fulfilling orders is no longer necessary. We have also found that Lulu's customer service team is outstanding. Inquiries are always answered the same day, and usually within the hour. We could not be happier with our decision to implement the Lulu XPress app on our e-commerce site.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2018

Serious excited to print my first book! THANKS LULU

Using app

12 days

Total reviews

1

Average rating

5.0