Lumise ‑ POD Product Designer
Breakthrough solution for your print services store
Rating
3.4
feedback
44
chart
#16,555
All reviews
Review RSS Feed
May 17, 2022
Simple but effective, brilliant program. I needed help with orders being deleted after two months and the team helped me and got everything back within a day or so
Oct. 15, 2021
Excellent App! Excellent Support. This software quickly and easily makes your website look professional with additional functionality that will impress your customers and deliver sales :-)
May 27, 2021
It has many features that covers a lot of requirements. It's hard to use it but their customer support helped me a lot!
April 13, 2021
Honestly great app, the customer service/support is really quick and helpful. they helped get me set up and organized super easily! Definitely recommended! Check it out on our site to see it in action www.tntprinthouse.com
April 28, 2021
I am still setting up this app but so far I have had a great experience with it and it seems to meet my needs. I had a few questions about getting started and they emailed back within 1 hour on a sunday, which i really appreciated. I have still yet to test the app on customers and see how the received files will print out, but i can't see a problem so far and the design looks really clean. I can't wait to release it to my customers! UPDATE This app has changed my life. I never realised you could create links to your design to share. I will create the customers design and send them a link, they can then edit it and send it back to me. With every order made by a customer, i can go in and make sure its centred and take out bits i don't need before print. This takes less worry of the customer of doing it wrong and cuts my set up print time by 80% My only suggestion to make this app perfect would be to integrate it with shopify's cart. I think customers get confused about having to put their print size in the cart first. It would be great if the 'checkout' button in the app took the customer to the basket page of the website instead of the final checkout page that has no way to go back to the website. I realise that i could perhaps move size prices onto the app, but this will also confuse them. They're a confusing bunch!
April 7, 2021
Best part about Lumise is the support. Every program has its limitations but works well as intended.
March 17, 2021
Moving over to Lumise from another product customizer. I would definitely recommend using this app. The product customizer is super easy to use on the back end. On the front end it looks really professional and clean. At first I had trouble installing the code onto my shopify theme however I was helped by customer support (Jade) on the spot! Jade was able to install the code for me in a few minutes. Overall I am very satisfied with the customer service and quality that Lumise offers!
Feb. 25, 2021
I am a few days into using this customization app and have been extremely happy. I have literally tried almost every customization / personalization app and Lumise was the only one that met my needs. I have a text heavy customization product and the text editor in their customizer app is better than anything I have seen. On top of that their support is outstanding available when you need them. Jade in support specifically was able to figure out the problems I was having as well as do some UI customizations over chat! She couldn't have been more helpful and knowledgeable. Lastly, the Lumise mobile experience is very, very good. It's the easiest mobile customization product I have used in terms of text editing / transforming and I know my customers will end up checking out rather than giving up.
Nov. 24, 2020
This app can meet my needs and the support from lumise team is so greatful and helpful. But it would be better if it can be upgraded regularly
Aug. 12, 2020
Lumise POD has met all of our requirements for creating custom options for our customers. The support has been excellent, Jade was able to tweak our designer options and pointed me in the right direction for how to learn how to make changes. I learned a lot just in the short time Jade was helping me!
July 12, 2020
Awesome!! Great Help! We needed customization to compete with other companies and we gained this with Luminase! Thank you!
June 26, 2020
I tried several apps and I've finally found the most functional and user friendly app!! I have nothing but great things to say about Lumise's support team. Jade has been fantastic and super patient to all our requests.
Feb. 26, 2020
This App is seriously powerful, it's the prefect addition to our custom products. The support has been phenomenal, nothing has been too much trouble,Helen has worked through many slight changes to make the app suit our needs. Stop looking for the best custom design app, you have found it!