All reviews

Rating Breakdown

  • 5
    100% (66 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (66)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2025

They are very helpful, have good support, and have a wonderful product that solved our need.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Awesome, team reply fast and help you if you have things to change, custom field look great and simple to use !

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Amazing support. Jeff was able to assist and fix my issue within less than 30 minutes of me reaching out

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Love using this app for my shop! The customer service is so fast and unmatched, shoutout to Stephen for saving the day and assisting me with my issue! Will use this forever it makes customizing my listings so easy

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Amazing app and incredible customer support! Highly recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

The app is easy to set up, and the tech support team is fantastic, we needed some help setting up the notification emails and they were very kind, professional, and resolved the issue! Highly recommended.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

This app is simply Magical! I wanted a straightforward app to manage the order flow of a product in my store. However, I tried more than 4 apps with no luck. Other apps were too expensive, and I didn't need so many functions anyway. So happy I found this app. John and Jeff helped me with a few app issues and resolved them quickly. Thanks to this app, I could launch my online store! Thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Amazing and super fast customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

I'm so excited about this app! We are running a fundraiser on Shopify (for certain products) and I couldn't figure out a way to collect info that gives credit to those driving traffic. The Magical Custom Fields app shows up next to the product and is so easy. Customer service was great to help me figure it out when I was not installing it correctly. This is going to make my life so easy for what I'm trying to do, thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2025

Easy to set up and really adds value to my store. I've already seen increased order values. I needed one small customization and the customer service team was awesome and fast. A friend recommended this app to me and I'll be recommending it to everyone I know with a Shopify store!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

I've had multiple support requests for Magical Fields do to the complexity of what we offer, and what we expect internally to keep our operation running smoothly. The service is always excellent and fast. And while this app still doesn't do EVERYTHING that we would like it to, it does make it possible for us to offer our products via Shopify. We couldn't do this without them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Really great and straightforward app. Works really well, the customer support is awesome as well!

Using app

About 17 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2025

They were super helpful and called within an hour of my email request for help.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2025

Fantastic support from the Magical Apps team. Jeff went above and beyond to help us fix an issue with custom fields across different languages. Super quick, clear communication and a working solution in no time. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Works very well for our floral web site to allow us to put in extra fields (e.g. Card messages). Simple set up and go for us (shopify newbies!). Also, they did some work for us as well to include those extra fields in the order confirmation emails as well, which is great.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

We've been using them for about 18 months now. We got tech support from them on Thanksgiving Day to help fix a mistake we created. Couldn't ask for more. Thank you Max and team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app makes it possible to offer more options to my customers. It is easy to use and they respond very quickly to inquiries for assistance.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

The app works fine and do its job. We had some problems with it (compatibility with the “buy it now” button), but the support team was as quick as possible to help sort it out and self-corrected the problem within a day.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

It works beautifully to require customers to submit measurements for our products that require them to order. It is saving us so much time not having to follow up with customers who didn't read directions for products that are made to measure!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

This app is exactly what I needed to streamline custom orders and label group orders. It is simple to use and the customer service has been incredible!

Using app

About 19 hours

Total reviews

3

Average rating

5.0