Rating

4.8

feedback

88

Reviews

chart

#841

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    22%
  • Less than a month
    42%
  • Less than a year
    30%
  • More than a year
    7%

Reviews Summary

The reviews for the Magical Fees Shopify App are overwhelmingly positive, with users praising the app's ease of use, customization options, and exceptional customer support. Many users highlighted the quick response times and effectiveness of the support team, mentioning specific team members like Jeff, Stephen, and John for their outstanding assistance. The app's ability to apply fees based on specific criteria, such as state or product type, was a key feature appreciated by merchants. Additionally, users found the setup process to be quick and straightforward, with the app meeting their needs for adding customizable fees seamlessly. However, there were a few users who experienced issues with the app not functioning as expected or encountering glitches, leading to some frustration.

Highlights

Positive customer support and quick response times
Ease of use and customization options
Applying fees based on specific criteria like state or product type
Quick and straightforward setup process
Some users experienced issues with app functionality and glitches

Rating Breakdown

  • 5
    92% (81 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 100% (88)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2026

Jeff was great to work with. He answered my questions very quickly and had good fixes. I'd highly recommend.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2026

This app works great! Very easy to set up, and the customer service is fantastic! I would recommend this app 100 percent!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2026

I couldn’t be happier with Magical Fees—this app truly deserves 5 stars! The level of customization is incredible, making it so easy to tailor everything exactly to my needs. Setup was quick and straightforward, which made getting started an absolute breeze. What really stood out to me, though, was the customer support. Jeff was fantastic—responsive, knowledgeable, and genuinely helpful every step of the way. It’s rare to find both a powerful app and such outstanding support behind it. Highly recommend Magical Fees to anyone looking for a flexible, user-friendly solution for adding customizable fees!

Using app

3 days

Total reviews

51

Average rating

4.6

5 / 5 Share

March 2, 2026

I was recommended to try this app, I installed it but had difficulties getting it to embed on my site. Reached out to support and got help within minutes, they connected via collaborator log in, and had it doing what i wanted quickly. Very pleased.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

The app is great but the support is amazing. We've had issues here and there but they are quick to look into it and make fixes when necessary. We use the app to apply fees for select products that ship to a specific state, so it's highly customizable.

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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