Magical Product Fees
Collect Surcharges
Rating
4.5
feedback
48
chart
#1,591
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
8%
-
Less than a month
29%
-
Less than a year
50%
-
More than a year
8%
Reviews Summary
The Shopify App has received mostly positive reviews from users. Customers appreciate the functionality of the app in adding custom fees, such as keg and case deposits, to their online stores. The support team is highly praised for being quick, helpful, and efficient in resolving issues and providing assistance with setup and customization. Users also highlight the app's ease of use, seamless integration, and the ability to meet specific regulatory requirements, such as adding eco fees or bottle deposits. However, some users have reported issues with fees not appearing at checkout or with the app conflicting with other apps, impacting the overall checkout experience. There are also suggestions for improvements, such as adding percentage-based fees and support for POS systems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 1, 2024
App works as intended to add Keg and case deposits to our Wholesale site. Dev Support was quick! Very helpful!
Oct. 10, 2024
nobody respond for a week.. and the location fee setting sometime will disappear.
Hi Sanny, I’m sorry for the delay in getting back to you initially. It looks like your first message ended up in our spam, which slowed us down. I’m glad we connected and got the app working across your three shops. We’re here to help if you or Susie need anything in the future. Thanks for choosing to use Magical Apps.
Sept. 23, 2024
Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.
Using app
About 1 month
Total reviews
2
Average rating
5.0
Sept. 4, 2024
Perfect, funktioniert alles super. Bei Problemen ist der Support innerhalb von 1-2 Tagen dran. Sie haben mir bei der Einrichtung geholfen und bei Themeupdates alles angepasst.
Sept. 1, 2024
The app is useful for adding custom fees, but we’ve noticed the fees don’t always appear at checkout. It would also be great if we could rearrange the fees to show below the product in the order summary. These issues are impacting our checkout experience. Hoping for a fix soon!
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