Magical Product Fees
Add Required Fees to Products - Charge Surcharges & Deposits
Rating
4.4
feedback
52
chart
#1,557
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
10%
-
Less than a month
23%
-
Less than a year
52%
-
More than a year
10%
Reviews Summary
The reviews for the Magical Product Fees app are overwhelmingly positive, with users praising the excellent support provided by the team. Customers appreciate the quick responses and efficient solutions offered by the support team, with many mentioning specific team members who were particularly helpful. The app itself is described as easy to use and effective in adding custom fees, such as deposits for products. However, some users have pointed out issues such as delays in response times, occasional disappearance of location fee settings, and fees not always appearing at checkout. Despite these minor drawbacks, the majority of users find the app to be a valuable solution for their needs, especially in terms of adding fees for specific products or compliance requirements.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
The app functions well. Even if there were few minor issues, the support team was always willing to help. Nice app and nice team. Recommend.
Dec. 9, 2024
Wir nutzen die App seit mehreren Monaten, komplett ohne Probleme. Sehr individuell anpassbar, sollte für fast alle Nutzer passend sein. Durch einen durch uns verursachten Fehler hat die App nicht mehr funktioniert. Der Support hat innerhalb 24 Stunden geantwortet, sich auf unseren Account geschaltet und das Problem behoben. 100% Empfehlung
Nov. 21, 2024
The support from this app is excellent. They were always quick to respond and offer a solution. The only thing stopping us from using this app is the fact that it doesn't have the ability to add these fees to draft orders (yet?). This is the main reason we're looking for a product fee app, so if this ever becomes possible with Magical we will be back!
Nov. 1, 2024
App works as intended to add Keg and case deposits to our Wholesale site. Dev Support was quick! Very helpful!
Raising a glass to making your keg fees and case deposits simple and smooth! So glad to hear it’s working well on your wholesale site and that our team was quick to help. Cheers to keeping things Magical!
Oct. 10, 2024
nobody respond for a week.. and the location fee setting sometime will disappear.
Hi Sanny, I’m sorry for the delay in getting back to you initially. It looks like your first message ended up in our spam, which slowed us down. I’m glad we connected and got the app working across your three shops. We’re here to help if you or Susie need anything in the future. Thanks for choosing to use Magical Apps.
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