Magical Fees & Tariffs
Easily add Tariffs, Fees & Surcharges to Shopify Store
Rating
4.8
feedback
75
chart
#817
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
23%
-
Less than a month
40%
-
Less than a year
31%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, customers praise the exceptional customer support provided by the app team. Many users mentioned quick responses, efficient assistance, and patience in resolving issues. The app itself is also commended for its functionality, ease of use, and ability to meet specific needs like adding fees and taxes. However, on the negative side, some users experienced glitches and issues with the app not working as expected. There were complaints about delays in support responses and challenges with certain features like transaction fee updates.
Highlights
Review RSS Feed
All reviews
Nov. 10, 2025
John with the Chat Support was extremely helpful, patient and prompt. He was able to resolve our issue quickly and with great customer service. Would definitely recommend this product! Thank you again, John!
Happy we got fees working well for your hotel shop. Reach out anytime if you need me.
Nov. 7, 2025
Great customer care! We are looking for an app to add fees, but we are also using a wholesale app which unfortunately caused a conflict with Magical Product Fees (and all the other Fee apps). Stephen worked hard to try and find a way for us to use both, and in the end it just wasn't possible at this time. His efforts for a new customer were above an beyond. Although we weren't able to utilize the app right now, he's put our situation into their development list, and if our situation changes we will RUN back to Magical Product Fees as it had everything we need.
Nov. 7, 2025
I had an excellent experience! The support was outstanding — fast, professional, and incredibly helpful. Everything was fixed quickly, and communication was clear and friendly throughout. Highly recommended!
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