Magical Fees & Tariffs for Shopify

Magical Fees & Tariffs

Easily add Tariffs, Fees & Surcharges to Shopify Store

Developer
View on App Store

Rating

4.8

feedback

75

Reviews

chart

#817

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    23%
  • Less than a month
    40%
  • Less than a year
    31%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, customers praise the exceptional customer support provided by the app team. Many users mentioned quick responses, efficient assistance, and patience in resolving issues. The app itself is also commended for its functionality, ease of use, and ability to meet specific needs like adding fees and taxes. However, on the negative side, some users experienced glitches and issues with the app not working as expected. There were complaints about delays in support responses and challenges with certain features like transaction fee updates.

Highlights

Exceptional customer support and quick responses
Functionality and ease of use
Glitches and issues with app performance
Challenges with specific features like transaction fee updates
Mixed feedback with both positive and negative aspects

Rating Breakdown

  • 5
    95% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 100% (75)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Super fast and friendly support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

super app & they help always

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

John with the Chat Support was extremely helpful, patient and prompt. He was able to resolve our issue quickly and with great customer service. Would definitely recommend this product! Thank you again, John!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy we got fees working well for your hotel shop. Reach out anytime if you need me.

5 / 5 Share

Nov. 7, 2025

Great customer care! We are looking for an app to add fees, but we are also using a wholesale app which unfortunately caused a conflict with Magical Product Fees (and all the other Fee apps). Stephen worked hard to try and find a way for us to use both, and in the end it just wasn't possible at this time. His efforts for a new customer were above an beyond. Although we weren't able to utilize the app right now, he's put our situation into their development list, and if our situation changes we will RUN back to Magical Product Fees as it had everything we need.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I had an excellent experience! The support was outstanding — fast, professional, and incredibly helpful. Everything was fixed quickly, and communication was clear and friendly throughout. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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