Rating

4.5

feedback

47

Reviews

chart

#1,285

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    32%
  • Less than a year
    47%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and efficient assistance they received when setting up the app or resolving any issues. The app was commended for its ability to add custom fees, particularly for deposit charges on products, catering to specific market requirements such as recycling schemes. Users also appreciated the ease of use and quick resolution of any technical issues by the support team. However, there were a few mentions of fees not appearing consistently at checkout and the desire for additional features like percentage-based fees and POS support.

Highlights

Positive customer support and quick response times
Functionality for adding custom fees, especially for deposit charges
Ease of use and quick resolution of technical issues
Desire for additional features like percentage-based fees and POS support

Rating Breakdown

  • 5
    91% (43 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (2 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Oct. 10, 2024

nobody respond for a week.. and the location fee setting sometime will disappear.

Using app

--

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 23, 2024

Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Perfect, funktioniert alles super. Bei Problemen ist der Support innerhalb von 1-2 Tagen dran. Sie haben mir bei der Einrichtung geholfen und bei Themeupdates alles angepasst.

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 1, 2024

The app is useful for adding custom fees, but we’ve noticed the fees don’t always appear at checkout. It would also be great if we could rearrange the fees to show below the product in the order summary. These issues are impacting our checkout experience. Hoping for a fix soon!

Using app

9 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 1, 2024

We love it – it does the job perfectly and Max from the support was super helpful with any questions that came up. You can check it out live on our website by ordering some Kombucha

Using app

21 days

Total reviews

3

Average rating

5.0

All reviews

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