All reviews

Rating Breakdown

  • 5
    92% (84 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 100% (91)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2024

Max from Magical Product Fees was able to solve our issue very efficiently which is greatly appreciated!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Funktioniert. Und was nicht funktioniert wird durch kostenlosen aber super guten und extrem schnellen Service passend gemacht und genau passend angepasst. Kann ich auch nach 6 Monaten der Nutzung nur bestätigen.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Best thing about this app is the timely and helpful customer service. Both times I have had a question, the support team has answered it and/or fixed my concern quickly and with good explanation. The app itself works well and is easy to customize.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Great help

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Amazing support. Instant response times and fixed my small issues immediately. Ireland introduced its Re-Turn scheme for cans and plastic drink bottles in February. I set this app up within an hour and was able to charge the deposit fees on in-scope cans and bottles from day 1. Perfect solution for any recycling can or deposit scheme in any country. Works perfect for us here in Ireland. Highly recommended!!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

Whereas another Shopify app store left us eating dust for a couple days waiting for promised and paid help while a deadline loomed, these guys jumped in right away and helped me get what we needed. Beware of the false support promises of others and please note when a company like this proves they will be responsive and go the distance to make sure their app works with your store. These few need to be rewarded with orders and are worthy of trust. Shame on the others we wasted days with waiting for replies and promised help.

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 31, 2023

Jeff is so helpful and very responsive! Highly recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Seamless solution for state regulatory compliance. Outstanding tech support with installation and customization.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

It's good, and the support team are great. Works well, and the support team were patient in finding out my problem (self inflicted error with Flows). Good stuff!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Jeff and John were very responsive with my initial pre-sale questions. They took the extra effort to show me a live demo and host a video meet to explain how I would set up my recycling fees. I'm very pleased their product delivers as promised. Everything works as advertised, and I know I can get a fast response if I have any follow up questions.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2023

The technical support provided by the application team is remarkably prompt and efficient. Their assistance in setting up our online store and integrating it with our point-of-sale system was amazing. Highly recommend this app to get those bottle deposits added.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Just installed and so far we are very happy with the app! Had a slight issue due to using an old theme, but they answered my email almost immediately and had everything resolved right away!

Using app

About 5 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

May 17, 2023

This app was easy to set up and use. When we ran into a problem, the support was very speedy and helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

Support very fast and efficient when I needed some help setting up the app for my store. App does exactly what you want it to and works great.

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

GREAT HELP! Got our fees working for us on a Friday. We were able to get things working really fast and it looks great on our site. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

The app is doing what it should do! We have had a little conflict with another app but it is solved and now everything is working well. Thanks to Jeff for the good support.

Using app

9 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 27, 2023

I had some problems with the app, because it didn't work right away. But the support is excellent. They helped me twice and fixed my problems. Now I can charge my costumers for deposit because of this nice app. Thank you very much!!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Very professional support and quick response. Thank you for high quality feedbacks to questins and solutions for my wishes. User Interface top notch.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Great. Exactly what I was looking for. Well thought-out app and yet kept simple and functional without affecting shop performance. The complete integration was done quickly and optical adjustments can be made via CSS. Support is very responsive. A shop related issue was solved within minutes. Highly recommended. Perfekte Lösung für deutsche Shops die pfandpflichtige Getränke anbieten.

Store

RXGAMES

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

The best product support I've ever had! Emails felt like instant messages with how quickly they replied. There are a few features I'd like to see added mainly percentage-based fees and POS support, but for now, the app does what it's supposed to do very well.

Using app

About 2 hours

Total reviews

1

Average rating

5.0