Blissful Maternity review for Mailchimp: Email & SMS

April 26, 2019

Installation and syncing was quick and easy, however, instructions weren't very clear on how to make sure everything from Mailchimp was working properly. Having read previous reviews of unwanted emails being re-sent to customers, so I took the following steps which seemed to eliminate all problems, I haven't encountered any other issue so far: 1) Sent out an email to my entire list with a notice of email update, letting them know to ignore any emails they may receive in the next few days. 2) Paused all current campaigns in Mailchimp and cleaned up my email list - I deleted all those who unsubscribed, just in case any unwanted emails are sent to them. 3) Install Shopsync 4) Check the queue in each of the paused campaigns. I found 10 people added to the onboarding queue who were previous subscribers and had already received the onboarding emails before. 5) I wasn't sure how to remove these people from the queue, so I duplicated my onboarding campaign and archived the old one. The new one had a refreshed queue so there were no unwanted subscribers in there. 6) Re-activated all my campaigns, including an abandoned cart email. 7) Deleted Mailchimp app in Shopify 8) Logged into Mailchimp > Account > Connected Sites and realised that the pop-up form and abandoned cart emails were not activated for some reason. 9) Manually clicked on "Add" next to each one. I had to make a new abandoned cart email in order to have it added to Shopsync, after which I archived the old one. 10) Tested my website in incognito mode and everything worked fine - pop-up form now showed up properly and abandoned cart email is running too. P.S. I did get about 50 new contacts added to my list after syncing, most of them are paying customers, and they did not appear to be duplicates, so I'm still baffled why they weren't on the list before.