Mailchimp: Email & SMS
Mailchimp for Shopify - Email and Marketing Automation
Rating
3.3
feedback
534
chart
#29
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
4%
-
Less than a month
24%
-
Less than a year
35%
-
More than a year
33%
Reviews Summary
The reviews for the Shopify/Mailchimp integration app are mixed, with both positive and negative feedback from users. Positive aspects include time-saving features, ease of use for setting up customers, and the ability to send promotions to clients. On the other hand, negative themes include hidden pricing, overcharging, limitations on the number of customers and emails, issues with email scheduling, lack of flexibility in email templates, and poor customer support. Some users also mentioned difficulties in syncing store data and dissatisfaction with the pricing model based on imported contacts.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2024
There was an issue with this app, but the support representative, Rashik, told us to find and fix it ourselves. High payment, poor support!
May 8, 2024
Excellent customer service. Highly recommend. The stats and recommendations are extremely helpful. The one on one meeting with the mailchimp representative to learn more is the best instructive 30 minutes ever.
May 3, 2024
I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.
Hi there, we want to help where possible. There is currently an issue where Shopify is overriding marketing subscribed statuses set within Mailchimp. Our team can help further with any additional questions. Email [email protected] and our team will follow up.
May 3, 2024
The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.
Hey there! Navigate to "settings" within the Shopify app and look for the section "Sync Non-Subscribed Contacts." Here you can choose which contacts you'd like to sync.
April 28, 2024
I’m saving so much time by using the Shopify/mailchimp integration! There’s no entering twice or export/import to do. I can concentratee on setting up customers as they come and know they will receive our e lasts!
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