Mailchimp Email SMS Marketing
The reviews for the MailChimp <> Shopify app are overwhelmingly positive, with customers praising the excellent customer service and support provided by the team. Many reviewers highlighted the helpfulness, patience, and professionalism of the support agents, such as Mary, Lance, Nadz, and Seph. Customers appreciated the quick responses, clear guidance, and dedication shown by the support team in resolving their issues efficiently. The app itself was also commended for its ease of use and effectiveness in syncing data between Shopify and Mailchimp. However, there were a few mentions of minor integration issues or bugs that required assistance from the support team.
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Cyrus was super helpful, stayed with me the whole time and reassured me when I was very frustrated.
The customer support is very responsive. LORI was very helpful.
Great Shopify integration and powerful features. We experienced a synchronization issue with new Shopify newsletter subscribers, but Cyrus was incredibly helpful throughout the entire process. He quickly investigated the issue, kept us informed at every step, triggered a backend resync, and made sure everything was working correctly. Excellent customer support. Thank you, Cyrus!
My customer support executive Dean was really helpful and help me solve my issue with no problem.
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