Mailchimp Email SMS Marketing for Shopify

Mailchimp Email SMS Marketing

Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
Feedback
1,514
Reviews
Chart
#834
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Mailchimp integration app on Shopify are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users mentioned specific support representatives like Rhedd, Seph, Jean, and Mary who were extremely helpful, patient, and efficient in resolving issues. Customers appreciated the personalized assistance and quick responses they received. The app itself was described as easy to use and effective for integrating Mailchimp with Shopify. However, there were a few mentions of issues such as data retention problems and slow in-app customer service responses that could be improved.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 10%
Less than a month 18%
Less than a year 25%
More than a year 36%
All reviews
5 / 5 Share
Oct. 9, 2026

Lori was absolutely fantastic! She was so kind, patient and helpful throughout the whole process. I'd been strugggling to resolve our Shopify and Mailchimp integration issue for quite some time, and Lori provided really clear, step by step instructions that worked perfectly. She made what was a v frustrating issue really straightforward and reassuring. I'm genuinely so grateful for her help and delighted to have everything working again. Thank you so much, Lori!

Store Using app Total reviews Average rating
National SPCA Shop 10 months 1 5.0
4 / 5 Share
Oct. 9, 2026

Has been working fine in general, but I noticed it stopped syncing one day, so I reached out to the support and got really good help from Rhedd at their support team. The problem was solved within an hour.

Store Using app Total reviews Average rating
Geofix AB 5 months 2 4.5
5 / 5 Share
Oct. 8, 2026

Jean is great :) thanks for helping me

Store Using app Total reviews Average rating
Airplantshop 5 months 1 5.0
5 / 5 Share
Oct. 8, 2026

Marz did a good job helping me today, took the time to explain, ty

Store Using app Total reviews Average rating
First Touch Letters Almost 3 years 3 5.0
5 / 5 Share
Oct. 8, 2026

Working with Marz was fantastic! They were patient with me, very informative and got my issue solved quickly! Thank you!

Store Using app Total reviews Average rating
Carnivore Club USA Almost 7 years 3 5.0

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