Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,161
chart
#2,464
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
26%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers mentioned specific support agents like Mary, Nadz, Seph, and others who were patient, knowledgeable, and efficient in resolving issues. Users appreciated the quick response times and the clear guidance they received during the integration process. The app itself was described as easy to use and effective in improving email marketing strategies. However, there were a few negative reviews mentioning issues with pricing transparency and some technical difficulties with the integration process.
Highlights
Review RSS Feed
All reviews
April 20, 2026
I got immediate support from Dean. He was attentive and very helpful and he ensured my problem was solved and that I was satisfied.
April 20, 2026
Cyrus was very helpful and pro active, and ran a check on our account to make sure everything is working properly.
April 19, 2026
Mailchimp has been a game changer for my business. The platform is intuitive and easy to use, and creating clean, professional email campaigns feels effortless. What really stood out was the customer service. Nadz went above and beyond to help me out, quick to respond, knowledgeable, and genuinely invested in solving my issue. That level of support makes a real difference. I highly recommend Mailchimp if you are looking for a reliable and user friendly email marketing platform backed by a great support team.
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