Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,239
chart
#3,160
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
10%
-
Less than a month
21%
-
Less than a year
26%
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More than a year
37%
Reviews Summary
The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team. Customers highlight the quick responses, professionalism, patience, and effectiveness of the support representatives such as Paul, Rhedd, Mary, Seph, Jean, Nadz, and many others. The support team is commended for their ability to resolve issues promptly, guide users through integrations, and provide detailed explanations. Users appreciate the personalized assistance and the dedication shown by the support staff in ensuring that their queries are addressed satisfactorily. Additionally, customers mention that the app itself is intuitive and powerful, meeting their email marketing needs effectively. However, there is a mention of an issue with bot sign-ups flooding contact lists, which some users find challenging and hope for better filtering options in the future.
Highlights
Review RSS Feed
All reviews
May 29, 2026
Paul in live chat support was great! He quickly answered my questions and provided additional resources and information. Highly recommend!
May 28, 2026
Thank you for your support, Rhedd was really into the case to help managing of audience in Mailchimp. The response was always great and professional, thank you again.
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