Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,185
chart
#2,653
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
26%
-
More than a year
36%
Reviews Summary
The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the support team, with many customers mentioning specific representatives who were patient, knowledgeable, and efficient in resolving their issues. Positive themes include fast resolutions, clear instructions, patience, and proactive support. Customers appreciated the ease of communication through chat support and the willingness of the team to go above and beyond to ensure customer satisfaction. However, there were a few mentions of technical issues with integration and some customers experienced difficulties with the app's functionality. Overall, the app received high ratings for its user-friendly interface and the outstanding support provided by the customer service team.
Highlights
Review RSS Feed
All reviews
May 8, 2026
Lori at MailChimp helped me a lot today with a technical issue. So far, I find the support at MailChimp very good. After a learning curve, creating and sending emails is getting easier every time.
May 8, 2026
Buen equipo de soporte. Marz me atendió e hizo seguimiento de mi problema. También estuvo atento y me envió un email con detalles para atender a mis solicitudes
Using app
About 1 year
Total reviews
1
Average rating
5.0
May 7, 2026
Worth while application, with great support options. Nadz helped understand how integration works and what to expect on the display of the synced data, very useful automation of audiences, with option to tag them
May 7, 2026
Grazie per il supporto e la disponibilità. L’assistenza è stata chiara, veloce e molto utile nella gestione del problema tecnico con Shopify e Mailchimp.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more