Mailchimp Email SMS Marketing

Love the app and the connection to my shop in Shopify. I had great help froom the support assistant Lance who helped me fix an issue, and made by exprience seamless.

Great support by SEPH in the chat :-)

We've been using this several years and it has worked well. Recently ran into an issue where the customer tags weren't syncing. MARZ on chat support was very helpful and resolved the problem plus gave me things to try in case I have an issue in the future.

I was surprised to get live help from a person right away at 11 pm! I appreciate the help from Mary, who was ready and willing to help with a small issue. Very nice to not have to jump through chatbot hoops to connect with a person! Thank you, Mary!

We've had many teething issues getting the Mailchimp app functioning and many of them still aren't working as they should. I've spoken with Rhedd at length today (for over an hour) and their service was 5*. They tried their best to help, and forwarded me onto their developers for additional support. My review is mainly of Rhedd's service as our issues are still on going (hence the dropped star). Hopefully the developer are as helpful as Rhedd and the issues we are having get sorted.

Got amazing live help from Paul. He stepped me through everything to fix what I had done wrong. Whew! Thank You Paul!!!

Easy connection, top support!

Marz helped us to sync Shopify with Mailchimp, he was really nice and helpfull.

I worked with Lance to resolve some issues and he was great and very helpful. He was very patient and thorough and helped me greatly and answered all of my questions.

Juvy was amazing and very helpful.

Seph was so kind and has very much helpful.it feels like everything is AI lately, but I never expected to receive chat support from someone as kind as her. She did absolutely wonderful support

The chat help in Mailchimp is really head and shoulders above what I've received on other apps. Getting the help I need is super important to me. I've had Jean a couple of times, and I've been super impressed how she's taken the time to walk me through all the steps needed and make sure my issues got resolved. So epic. Even issues that Claude or AI couldn't help me with.

Mary was very helpful in helping me figure out my issue. I somehow lost the chat while we were trying to figure something out and she followed up via email several times until I was able to address the issue. Thank you Mary!

LORI!!!! great customer service

LORI quickly answered my question, and knew exactly what I was talking about right away. Great job.

Mary was very knowledgable and helpful

Great customer support.

Juvy was super helpful in getting my Shopify store integrated with Mailchimp. She even helped me create my first pop-up form, and tested it with me. Thank you so much!