All reviews

Rating Breakdown

  • 5
    81% (1,002 ratings)
  • 4
    6% (72 ratings)
  • 3
    3% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 93% (1,149)
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5 / 5 Share

May 29, 2026

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2026

Paul in live chat support was great! He quickly answered my questions and provided additional resources and information. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2026

Thank you for your support, Rhedd was really into the case to help managing of audience in Mailchimp. The response was always great and professional, thank you again.

Store

Go Buy

Using app

17 days

Total reviews

5

Average rating

4.2

5 / 5 Share

May 28, 2026

Store

PAWHUT

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2026

El chat de soporte técnico (en inglés) fue de gran ayuda cuando tuve una duda sobre la integración. Seph me atendió de maravilla.

Store

RUS

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2026

Fantastic support by Jean today. She guided med through everything with a steady hand.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Wow Mary was so helpful. I have been trying to deal with other web chats (meta) where it was an AI bot and never got the actual help I needed so it was refreshing to be able to talk to someone who could actually help. Fantastic customer service

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Seph was great and fast

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Jean fue super amable, atendió perfecto mi necesidad, se encargo de explorar a fondo mis necesidades y con las herramientas que tenemos dispoibles logramos encontrar una solución paleativa para mi problema.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

The customer service was fantastic! Seph was really able to help me through and explain each plan and what would be best for my business! Thank you!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Rhedd provided me with excellent information regarding our mailing list services.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Had issues in the publishing of the new pop-up subscribers sign-up form on our online shop after migration from the legacy pop-up form. Contacted the Live Help was promptly attended by SEPH. Detailed and helpful with the issue resolved and concerns answered very quickly.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Mary was a great help, i kept losing connection but she hung in there

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

Paul has been such a great help over the last couple of days!! Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2026

Nadz was very helpful and quick to act.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2026

Awesome customer support! Mary explained everything very thoroughly!

Using app

About 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 26, 2026

Not only a crucial app for newsletters and automations increasing sales but excellent customer support too. I just finished a chat with one of them named DEAN; extremely knowledgeable, professional and patient too. I definitely recommend.

Using app

About 7 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 26, 2026

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 25, 2026

Had a small issue, but connected with support right away and all was resolved - Thanks to Nadz for the help. I've used mail chimp many years ago for a past business to good effect, but there's been lots of additional features that are super attractive to use with my new Shopify build as I see now.

Using app

About 3 hours

Total reviews

1

Average rating

5.0