Mailchimp Email SMS Marketing

Jean was exceptional helping me to get my old Mailchimp account back online with my Shopify site. Courteous, friendly and professional. More support personnel should use Jean as a role model. This is how you keep and attract new customers. Thank you Jean, Mike

Dean helped me solve my problem on this chat and got my apps syncing!

Easy installation although a bug of some sort prevented embedding app into Shopify theme initially. Lance with support was super helpful in working through this and issue was resolved same-day. Too early to evaluate the plugin as we just installed it but appreciate the help getting over the hurdle.

Just finished a support session via chat and email with Cyrus after discovering a weird technical issue on our website that prevented us from seeing the app embed switch. Cyrus summoned his developer and backend team to look at the issue. They found the problem, fixed it, and got us back on our feet with Mailchimp. Never had a support person so dedicated to an issue like that. Thank you!!!!!!

I have a problem with abandoned cart not being sent, and Paul guide me step by step to check. Since it requires a test to make sure, we still need to wait and update again later. Overall Paul has been really helpful and patient. Thank you!

My support today from Marz was really helpful, I had quite a few complex problems which needed to be sorted asap and he was very polite and patient and helped me fix all of them even although it was very late in the evening. I really appreciate the help and support I received.

Received good support from Marz, thank you.

David was SO helpful and so quick to provide solutions to my problems!

lance was very patient and keen to solve the problem

Rhedd was super helpful!

Great app support provided by Cyrus! Thank you!

I was struggling with a few issues so I opened the customer support chat available on the app. Lance assisted me with the issues and we trouble shooted two things successfully. He was quick in giving me feedback and broke down the steps for me clearly and effectively. I am very satisfied with the platform and particularly the service provided.

Excellent service thanks!

Easy to use and great support with anything that was not clear. Troy was very helpful and followed up my query to make sure it was resolved. Thank you!

Nadz was friendly and attentive, easy going, smooth to make all my issues I had to lead to the solution. Thank you!

Thanks to Dean for his support today helping me get my Mailchimp account linked properly to my Shopify account. He was very helpful in answering my questions.

Lance did a amazing job understanding my issue, asked relevant questions and gave clear instructions to resolve the issue. Great service, we are a very happy customer!

Thank you, Rehdd :)