All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2025

Great customer service experience -- even at 3:00AM! Thanks to Troy for stepping up and helping me work through some start-up issues.

Using app

About 11 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 25, 2025

Rhedd was excellent, troubleshooted and resolved my issues as well as helped with a bit of housekeeping! Thanks again, Rhedd!

Using app

Over 6 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Nov. 24, 2025

Jean

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Very useful, and great customer service! Marlyn was super helpful and friendly. So nice to get help from a live person rather than AI responses or articles.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Good for the moment

Store

NKOSI.

Using app

17 minutes

Total reviews

16

Average rating

4.9

5 / 5 Share

Nov. 26, 2025

Great support - thank you Rhedd!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

i love you Rhedd have a good day

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

RAFF was great, helped us find the issue straight away. great support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Thank you to Jean, who guided me through my issues and concerns and help set my emails up. Thank you Jean Very helpful

Store

LOVEYU

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 21, 2025

Been trouble with sync and integration from day one. The support at MailChimp havent done anything to solve our trouble, been in contact with them daily. Wasted enough time to get help from MailChimp. Stay away!!

Using app

2 days

Total reviews

2

Average rating

2.0

Developer Reply

Hi there, very sorry to hear about your experience. Our integration-specific experts have reached out to you directly to try and help. If you have any questions at all please don't hesitate to get in touch via [email protected].

5 / 5 Share

Nov. 21, 2025

Great support very responsive. NADZ was very helpful resolving my tag syncing issue and answering various other questions about the integration between Shopify and Mailchimp.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Excellent app for our growing store, and exceptional customer service and support from Sher to help work through a sync issue we were encountering. Customer service is a lost art these days, and Sher went over and above to deliver for us.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Thanks a lot for your help, Rafael (RAFF)! Problem was solved in no time :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

SHER was very prompt in solving my issue and noticed the problem immediately and I was able to fix effectively. Thank you!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Geholpen door Juvy, veel geduld en alles netjes uitgezocht.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I had an issue with mailchimp connection but it was resolved quickly with Rafael's help. He was very helpful and patient in guiding how to solve it step-by-step. Really appreciate it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Cyrus was excellent and very hopeful. Chapeau. Thanks a lot. Well done and keep it up.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

David was great in terms of support

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Dean was super helpful! He helped me fix my Mailchimp issue and explained everything clearly. Really patient and friendly — made the whole process easy. Thanks, Dean!

Using app

About 1 hour

Total reviews

3

Average rating

5.0