All reviews

Rating Breakdown

  • 5
    73% (647 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (817)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2025

Fantastic support, smart and quick

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

David was helpful and talked me through the entire process to get my mailchimp account all sorted out.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Thanks to Juvy my Shopify sync went smooth and I was lucky enough to get some insight on how to launch my first campaign! Thanks again Juvy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Dean and Nadz sorted my small issue very quickly! Thanks both

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

the customer supper is great , specialy CYRUS was realy helpfull :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Mailchimp customer service - Dean, was super helpful to us recently in resolving a problem we experienced between Mailchimp and Shopify. He was very patient as he walked me through his recommendations in the process of trouble-shooting. Our problem was resolved and Dean followed up with me again after everything was resolved to confirm everything was working properly. Thank you Dean for your support!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Great service by marz

Store

MARÁH

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

jane was so incredible and patient. I am lucky she answered my cry for help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Marz was great sorting out my problems

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Seph helped us with a couple of issues with the MailChimp integration, as well as how to set up the discount after the double opt-in message. We ran into some issues, but she kept on trying to resolve the issues and in the end, the issue was resolved. Thanks, Seph!

Using app

1 day

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 4, 2025

Really appreciate your support and resolutions Cyrus. Please do not send any more notifications of chat history - two is enough - the TICKET is closed now cheers.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 3, 2025

SEPH was great and helped me solve the issue with out double tagging. They took their time and figured it out. Thanks so much!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Mary was very helpful and polite

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Lori in support was fantastic when we had an issue!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Today's support from Cyrus was fantastic. He was patient with me and walked me thru all the steps until everything was set. Great teamwork between both of us to get things organized. Wish I could get Cyrus everytime I am in need of help!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 1, 2025

Store

KA/NOA

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Nadz, was very quick to respond and gave me detailed instructions on how to fix my problem and continued to correspond to solve the issue. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 28, 2025

I'm still learning about the app as a new user, but so far pretty intuitive and easy to use app. Would love to have more flexibility and options with the email creation, but once I learn more maybe i will discover more features. Also, I have received very good support and help from Cyrus whilst having an issue with Shopify connection.

Using app

Over 2 years

Total reviews

2

Average rating

4.5