Mailchimp Email SMS Marketing

misleading advertising, there is no free plan, only free trial

didn't like gave something weird email address, looked very weird and spam one hour tried and deleted maybe it is only my experience. but better without it

Realmente muy mala, no tiene ninguna de las funcionalidad que indica y encima no te dejan desuscribirte, tuve que cambiar la tarjeta. No se la instalen.

Les contacts de mailchimp ne se transfèrent pas à Shopify. La seule raison pour installer l'app pour moi est futile.

Pricing listed on shopify app store is misleading and not what mailchimp really charges. I thought that was wrong and I was right when I installed the app. It just has you log in to mailchimp where it has you sign up for a more expensive plan. It is not 12 a month for 50k contacts! yeah right!

Mai gave great customer support when I had a automation flow problem. She was able to fix the issue but after leaving the chat and adding a new field to the form, the automation failed again and two subsequent support staff were not able to fix the problem. I was told the matter would be escalated but I've heard nothing and its been 24 hours. I am leaving Mailchimp, spent too many hours formatting emails and it has come to this. Not happy.

Been trouble with sync and integration from day one. The support at MailChimp havent done anything to solve our trouble, been in contact with them daily. Wasted enough time to get help from MailChimp. Stay away!!

really poor app. does not pull new subscribers from shopify to mailchimp account - really bad waste of money and so much time

Randomly deleted account, no way to figure out a solution and lost access to any data and integrations. Customer support was kind though.

The company is too big - all fake accounts - very poor service - nothing is honest or transparent - Yes - you have reached out - but still have no answer and are blaming Shoptify -

Could never get any help. Despite 2 "onboarding" calls (one of which I was told to call tech support for an emaill??? not!) They charged me 4 times for 4 different things, despite repeated emails, uninstalling the app and deleting it. NO ONE listened to the actual issue (which wasn't technical) and they won't delete the charges. So I'm notifying my Attorney General... Maybe now you'll pay attention???????

I signed up for Mailchimp’s Essential plan, but without my consent they automatically switched me to a more expensive plan and charged me extra. The reason? Simply importing contacts — even though not all of them are subscribers. In the end, Mailchimp only recognized 302 active emails, yet they forced me into a higher tier and billed me more. This feels completely unfair and misleading. If I had actually used a larger audience, I could understand the cost increase. But being charged for contacts that aren’t even active subscribers makes no sense. To make things worse, the system gives you no clear warning before upgrading and charging extra. It feels like a trap to push users into paying more. I regret choosing Mailchimp — the pricing model is deceptive, support is slow, and instead of helping small businesses, it takes advantage of them. I will be canceling and moving to another platform.

"session invalid"

App won’t open in my Shopify and is not linking new email subscribers to my Shopify. Please help.

If you have too many different customer tags in Shopify, this app stops syncing any customer tags. We've spent 3 weeks full-time trying to fix this with no luck. Then it synced tens of thousands of old contacts from Shopify to Mailchimp with no way to filter them out, doubling our Mailchimp costs due to extra subscribers. We will have to pay a developer to build a custom Shopify-Mailchimp syncing app to compensate for this app's deficiencies. Edit: I've tried all combinations of options, including trying to only sync specific tags. That didn't work either.

They are removing free features one by one so I am removing the app. Look after people on the way up guys.

it sucks

shit app cant even make an account, "error state" we dont even fucking have states!!!

In the prices listed on Shopify, it says that the price for the essential plan is $13 per month for up to 50,000 contacts. Once the app is installed, however, they ask for €345. Also, the app is very slow and the chatbot on their support site doesn't work... with what face do they ask for all this money?