Mailchimp Email SMS Marketing for Shopify

Mailchimp Email SMS Marketing

Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
Feedback
1,334
Reviews
Chart
#776
Shopify

All reviews

4 / 5 Share
Aug. 10, 2026

I found Customer Support Representative, Nadz, extremely helpful and Patient in rectify my issue. Thanks Nadz

Store Using app Total reviews Average rating
MACS Sip and Serve 8 months 3 4.7
4 / 5 Share
Aug. 6, 2026

App didn't sync our first-time customers correctly but Troy from Mailchimp support was quick to have that fixed. Hope it will be stable from now on.

Store Using app Total reviews Average rating
Tofubar About 5 years 5 4.8
4 / 5 Share
July 29, 2026

Works fine out of the box. The only thing i had troubles with is with the combination of the shopify standard newsletter signup form and editing or adding tags, to create the mailchimp automation flow i want. The Support of Nadz was very helpful to explore different ways to find a solution.

Store Using app Total reviews Average rating
Baron de Sel 2 months 1 4.0
4 / 5 Share
June 30, 2026

We have been using Mailchimp since starting the business and it has helped us greatly with marketing and newsletters. The Shopify integration was super easy to set up and when we did need help Cyrus on the support team got us sorted straight away. Highly recommend.

Store Using app Total reviews Average rating
The Island Spirit Whisky Shop About 2 years 1 4.0
4 / 5 Share
June 29, 2026

Customer support by Cyrus was very professional and helpful.

Store Using app Total reviews Average rating
lotus-watches About 2 months 4 4.8
4 / 5 Share
June 23, 2026

Paul from customer support was extremely helpful with getting my issue escalated to a developer.

Store Using app Total reviews Average rating
Marigold & Marie Over 2 years 1 4.0
4 / 5 Share
June 22, 2026

Working the app was a little tricky as there were some integration issues, however Sean in support was brilliant - 5 full stars to him!

Store Using app Total reviews Average rating
SILVAN Over 2 years 1 4.0
4 / 5 Share
June 18, 2026

Easy installation although a bug of some sort prevented embedding app into Shopify theme initially. Lance with support was super helpful in working through this and issue was resolved same-day. Too early to evaluate the plugin as we just installed it but appreciate the help getting over the hurdle.

Store Using app Total reviews Average rating
Swans Island Company 13 days 1 4.0
4 / 5 Share
April 17, 2026

Jean helped me with logging in, was a very simple task but she took her time to help me and was very kind and patience! So great customer service!

Store Using app Total reviews Average rating
Studio ViaVera 14 days 1 4.0
4 / 5 Share
April 6, 2026

Marz is expectional!

Store Using app Total reviews Average rating
THE OSOME About 2 months 1 4.0
4 / 5 Share
June 23, 2026

As usual Paul was helpful. However, this time round, he made it more challenging but I enjoyed the session as it helps me to figure out things on my own as well. Thanks Paul.

Store Using app Total reviews Average rating
HVASNACK 4 months 1 4.0
4 / 5 Share
March 24, 2026

Nadz was very helpful and patient with us. The app itself is proving to be quite challenging so I would strongly encourage getting support.

Store Using app Total reviews Average rating
The Purple Hippopotamus 11 months 1 4.0
4 / 5 Share
March 13, 2026

The app is pretty simplistic but has the features we need. Joanne was helpful and timely in addressing my issue and looking into it.

Store Using app Total reviews Average rating
Nitecore Store Over 1 year 3 4.7
4 / 5 Share
Feb. 26, 2026

I've been using this app and it's very easy to navigate but I had issues with the integration of the app and my online store but i had a very good experience with customer support (Sher). I'm hoping for smooth workflow from here on in.

Store Using app Total reviews Average rating
ki.mono collective 22 days 1 4.0
4 / 5 Share
Feb. 20, 2026

Support was quick to respond and assist with the request. Thanks SEPH

Store Using app Total reviews Average rating
Vellie Boutique 17 days 2 3.5
4 / 5 Share
Feb. 16, 2026

Works well. A few minor sync bugs, but otherwise excellent. J And Jay Ann provides great support!

Store Using app Total reviews Average rating
Seventeen Games About 2 months 2 4.5
4 / 5 Share
Feb. 13, 2026

Customer support with Mailchimp is comprehensive and easy using their chat feature. I had an issue connecting my Shopify store and my assistant Marz was supremely helpful, walking me through every step of the process. Even when we got disconnected, by simply typing their name into the chat I was immediately reconnected and didn't have to explain my issue again to another agent. While it took some time, Marz stuck with me the whole time, and made the process less confusing. Won't hesitate to reach out for support in the future.

Store Using app Total reviews Average rating
Hoop 88 Dreams Over 5 years 1 4.0
4 / 5 Share
Feb. 10, 2026

David is helpful, we weren't able to fix my issue but he said he would escalate it further.

Store Using app Total reviews Average rating
Village Brewery Over 3 years 1 4.0
4 / 5 Share
Feb. 2, 2026

Good app, simple to use, and great support. We had problems with our embedded form not updating customers' tags, Sher from their support team was very resourceful and helped us resolved the issue

Store Using app Total reviews Average rating
USA Restaurant Suppliers 26 days 2 4.5
4 / 5 Share
Jan. 29, 2026

Store Using app Total reviews Average rating
Zero Strategy Games 2 days 1 4.0
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