All reviews

Rating Breakdown

  • 5
    65% (379 ratings)
  • 4
    8% (48 ratings)
  • 3
    6% (37 ratings)
  • 2
    4% (22 ratings)
  • 1
    17% (99 ratings)
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5 / 5 Share

June 4, 2025

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Store

GCSEN

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Troy - listened well and sorted my problem.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Super helpful and very quick

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

David helped me resolve my issue immediately.

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

DEAN ROCKS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

I had trouble with setting up Mailchimp to my store, but thanks to Lori everything went smoothly. Thanks !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Thanks, Lori. You've been a great help — thank you so much!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

I'd been using Mailchimp for years when I worked in email marketing for larger companies and when I started my own small business I knew I'd want to continue using it (over the many other programs I'd also used). I'm so glad the Shopify Mailchimp integration is back! I've found it easy to work with and it's great for email customization, automated drip campaigns, and lead gen forms on my website. I especially like the newer multi-step pop-up forms! Recently I had noticed a syncing error with my pop-up form and shopify sharing customer data, but I worked with Paul and Rafael in integrations and they got it fixed and kept me updated along the way. Very happy with their service! The only con I have is the pricing is a bit high for me as a small business and I wish the SMS credits rolled over month to month, but I still think it's well worth it and will continue to use it with my store.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

I had an issue with my Mailchimp account that I couldn’t figure out, and Dean solved it quickly and professionally. He was responsive, clear in his communication, and knew exactly what to do. I really appreciated his efficiency and support. Highly recommend him if you’re facing any Mailchimp-related problems!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

This is a very useful integration to increase revenue and repeat sales through Shopify. The pre-built segments are great and intuitive to customize. Both Dean and David from the integration support were very helpful in assisting me in disconnecting an old account and getting the new one synced.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

The support is unmatched - Rafael was incredibly helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Store

TechTee

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Rafael was a great help with my issue today!

Using app

About 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 21, 2025

Troy was great:)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

David was the best support of all.

Store

SIMSI

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

RAFAEL got us up & running in no time! Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

Dean took time and check if my connection is in sync. Thank you for waiting for me to refresh and redo again.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

great customer support

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2025

Superb! We are using this app since 2012 in different platforms. Very useful app and very easy to setup emails. We also like sms marketing.

Using app

About 2 years

Total reviews

8

Average rating

5.0