All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2025

The customer support or especially "TROY" was great he helped me set up my account, with which I had a small problem literally small - sometimes you just don't see those things - and he helped me set it up. The app is great since ive had previous experiences with mailchimp but not directly with shopify - looking forward to it. Thank you Troy.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I had caused a little problem on my website and Dean rectified it for me. He was very helpful and patient. Thank you Dean

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

5 STARS FOR DAVID, VERY HELPFUL!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Cyrus was very helpful when I needed support.

Using app

Over 6 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 13, 2025

Great help from David ! Fast replies and good assistance

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I got help from Mary when I had issues with tag syncing. Even though the issue was just due to a delay in syncing and resolved itself, she was very patient and walked me through the process all the way through. Great support!

Store

Shelbru

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great customer service, Rhedd was super helpful.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

SEPH was very helpful and helped me solve an ongoing problem I've been trying to figure out for awhile. Previous attempts to get help through chat and email did not work. Thank you so much to SEPH for doing a great job and solving my problem!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Nadz was a big help with my setup for Shopify today! Yay!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 11, 2025

Excellent customer service, we are too small to use mailchimp but they have always been super helpful.

Using app

Over 4 years

Total reviews

9

Average rating

3.4

5 / 5 Share

Nov. 10, 2025

Great support from Rhedd, thanks!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Rhedd really helped me when I had syncing concerns. They got straight to the point and worked quickly and efficiently. Was realy pleased with the help they provided

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Cyrus from customer support is a gem! He helped me figure out the connection issue I was having and went above and beyond — even followed up by email after we got disconnected. 100% recommend downloading the app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Super support - I have been guided safely and thoroughly by Jean. I am very grateful - THANK YOU

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 6, 2025

really poor app. does not pull new subscribers from shopify to mailchimp account - really bad waste of money and so much time

Using app

Over 3 years

Total reviews

8

Average rating

1.1

Developer Reply

Hi there, thank you for the feedback and sorry to hear you are having trouble. Our team have reached out to you directly to try and help. Alternatively please get in touch with our integration experts via [email protected] if any questions.

4 / 5 Share

Nov. 7, 2025

Having an issue currently, but the Seph from the support team was very responsive over live chat. It was easy to set up. Hopefully we'll get the outstanding part resolved quickly.

Using app

2 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 6, 2025

Sono stata assistita da Rhedd ed è stato molto veloce a trovare una soluzione per il mio problema

Store

AMUVIA

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

The support team answered really quickly and Lori was very helpful. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Really nice and helpful customer support. Problem couldn't be solved but they tried to help all the way and forwarded issue to dev support team after all steps they could do were done.

Using app

Over 2 years

Total reviews

3

Average rating

5.0