All reviews

Rating Breakdown

  • 5
    56% (317 ratings)
  • 4
    8% (44 ratings)
  • 3
    7% (40 ratings)
  • 2
    6% (33 ratings)
  • 1
    23% (129 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 20, 2024

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.

5 / 5 Share

Jan. 18, 2024

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 12, 2024

Non sincronizza i contatti

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey there! Our Support team can help with this. Email [email protected] and our team can look into this further with you.

3 / 5 Share

Jan. 12, 2024

Extremely expensive for what you are getting. Very limited amount of contact/emails able to send on basic plans. Would not recommend.

Using app

18 days

Total reviews

2

Average rating

4.0

1 / 5 Share

Jan. 10, 2024

I canceled my subscription and they still fully charged me after they say they wasn’t

Using app

21 days

Total reviews

9

Average rating

4.3

Developer Reply

Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a summary of what's going on. https://mailchimp.com/contact/

1 / 5 Share

Jan. 4, 2024

I tried my first template and after sending a couple of test emails and they banned me only 10 minutes in! Rubbish app.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 19, 2023

Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 22, 2023

Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Our team can help you find the right template layout! Email [email protected] and our support team will review then follow up.

1 / 5 Share

Nov. 21, 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Using app

Over 1 year

Total reviews

1

Average rating

1.0

2 / 5 Share

Nov. 19, 2023

I wish I knew how to use it

Using app

5 months

Total reviews

5

Average rating

3.4

Developer Reply

Hey there! Our team can help you understand how to get the most out of the integration. Email [email protected] and our team will follow up.

2 / 5 Share

Nov. 17, 2023

Don't recommend. Mailchimp is always finagling with your email numbers. Spammers constantly sign up at my store. When I delete them, Mailchimp still counts them. It's complete nonsense. Way too expensive. Don't recommend at all.

Using app

Over 4 years

Total reviews

6

Average rating

2.0

Developer Reply

We appreciate the review and we'd like to help. Email [email protected] and our team can follow up and help with spam signups.

3 / 5 Share

Nov. 6, 2023

Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.

Using app

Almost 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Our team can help look over the account with you and discuss cost saving measures. Email [email protected] and they'll follow up.

1 / 5 Share

Nov. 3, 2023

NO - They overbill and under deliver. The bigger you get the worse it is as they always push more services that you don't need and that don't work. You will NEVER speak to anyone in billing if there is error so good luck with that. There text service is horrible and has poor delivery rates. You will be charged for everything too. You can see from others and not just me there was is archaic and they have poor support.

Using app

About 1 month

Total reviews

12

Average rating

1.8

Developer Reply

Our team can help look over the account with you and see what billing adjustments can be made. Email [email protected] and they'll follow up with more information.

5 / 5 Share

Oct. 29, 2023

Using app

Over 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 27, 2023

good

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 26, 2023

Using app

Over 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 23, 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

3 / 5 Share

Oct. 18, 2023

I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai

Using app

5 days

Total reviews

1

Average rating

3.0

1 / 5 Share

Oct. 13, 2023

disappointing customer service.

Using app

7 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 30, 2023

Concerté cita telefónica para que me explicaran como funcionaba y como no hablo inglés me colgaron y no volví a saber de ellos. He desinstalado la aplicación y me siguen cobrando.

Using app

About 2 months

Total reviews

1

Average rating

1.0