All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2025

Juvy assisted me today. He was polite, patient and helpful even with my limited skills. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Rhedd was very great

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Lori was helpful & prompt in tracking down the answers I needed. Thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Mary was wonderful! She took her time and helped me a lot.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Great CS by Rhedd

Store

BLESCO

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Thanks. My fear with chats is getting a bott or getting left for ages on with no action.... You were ON IT and communicated really well...

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 20, 2025

Great helpt from Rhedd!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Sher helped me set up Mailchimp properly on my Shopify store — super helpful and easy to work with! Thank you

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Mailchimp has been a great tool for our store and a successful marketing channel. We recently experienced an issue with data synchronization, but Nadz provided prompt and helpful assistance.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Seph is amazing great help

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

JAY ANN was really helpful

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 20, 2025

The company is too big - all fake accounts - very poor service - nothing is honest or transparent - Yes - you have reached out - but still have no answer and are blaming Shoptify -

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for the feedback and sorry to hear about your experience. Our integration experts have reached out directly to try and assist further. In the meantime, if you have any questions please don't hesitate to get in touch via [email protected]. We're here to help!

5 / 5 Share

Oct. 16, 2025

Rhedd was very helpful with my sync query, thank you Rhedd

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

The support Jay Ann is nice.She solved my issue so quickly.

Store

HUANUO

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively. He helped me troubleshoot an issue that I had spent days trying to fix on my own. I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set. It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)

Using app

Over 6 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 15, 2025

overall I think mailchimp is a good email platform. There are things that are missing that I assume they are working on such as phone number collecting in pop-up forms, and even ensuring real phone numbers and emails are submitted in a form before showing the discount code. Not a fan of the forms as of right now, but I do like how easy it is to build emails and set everything up. I am going to keep it for the free trial and see how it goes. I did work a lot with David who was SUPER helpful with getting things set up and answering my questions on the form stuff. Vey much appreciated his help!

Using app

About 8 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 15, 2025

Lovely, professional yet personal and answered my questions clearly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Jay Ann was quick and helpful. Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 14, 2025

JEAN in customer service helped me with integrations to Shopify :)

Using app

Over 6 years

Total reviews

1

Average rating

4.0