Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.7
feedback
995
chart
#2,263
All reviews
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Jan. 20, 2026
Juvy was awesome, super thorough, helped me patiently and with all appropriate details.
Jan. 20, 2026
David! help with clear information and directions for my issues. had no problem understanding and move forward to solve my problems. Thank you!!!
Jan. 19, 2026
Nadz was great when I had a syncing issue - we resolved it together with ease. Very Friendly and she gave great directions when needed. thanks
Jan. 16, 2026
Seph helped me out really well regarding attempting to add a sign up form to my website
Jan. 14, 2026
I’m new to Mailchimp, and Lori was a tremendous help via chat. I accidentally disconnected a few times by clicking elsewhere, but each time I was able to reconnect with her. She patiently walked me through my challenges and addressed my pain points in a way that was easy to understand. I’m not very tech-savvy and tend to get overwhelmed, but Lori was incredibly patient, supportive, and reassuring throughout the process. Excellent customer service!
Jan. 14, 2026
Customer support is very responsive and helpful, Jean assisted me on this occasion, and nothing was too much to ask. She was very attentive, polite and reassuring and ensured that my issue was resolved. Thank you Jean!
Jan. 14, 2026
Troy was very helpful, and I learned a few things about the pop-ups (which weren't happening, even though I thought they were in place) on my website.
Jan. 14, 2026
This app provides very helpful service and the assisting agent, Mary, offers prompt and friendly responses. I'd definitely recommend.
Jan. 12, 2026
Excelente soporte y ayuda recibida de Cyrus. En cuestión de minutos ha sabido brindarme una gran ayuda con un formulario de descuento que intentaba dejar visible en mi-tiendaonline.com para nuestros clientes. Ya es un éxito, gracias a Cyrus.
Jan. 12, 2026
Great customer service. I reached out through the chat function and Cyrus took a lot of time to help me find a solution for my request. This is how you want customer service to be.
Jan. 10, 2026
Jay Ann was great! Very helpful, and she is working through our issue even after our chat. Thanks!
Jan. 9, 2026
JEAN was awesome by helping me with my 2 questions regarding a SYNC between Shopify & Mailchimp. She found issue #1 was being worked on my developers and issue #2 I needed to be more patient because we have so much data. Overall, exceptional help!