Mailchimp: Email & SMS
Mailchimp for Shopify - Email and Marketing Automation
Rating
3.3
feedback
563
chart
#2,383
All reviews
Rating Breakdown
Review RSS Feed
Aug. 20, 2023
hello do you have tutorials for setup when customer put email Sign up for our newsletter i want to send automatic email
Hey there! Just to clarify, are you wanting to send an automation email when someone signs up? If so, our automation feature has a trigger that sends an email upon signup. Create an Automated Welcome Email: https://eepurl.com/dyilhH
Aug. 6, 2023
I like it hope to see what email sent and the next few days [email protected] also how many emails will be sent daily
July 23, 2023
STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!
July 21, 2023
En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.
¡Hola! Envíe un correo electrónico a [email protected] y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.
July 13, 2023
Dear it is a good app to marketing via email and more and also this app is more easier than others application
July 13, 2023
The date never got uploaded. It kept taking me to my Shopify account but when I clicked on a button to set it up, it brought me back to this page.
Can you try clearing your browser's cache and cookies? Cached data could be the issue here. If you're still seeing the data field not syncing, email [email protected] and they can help troubleshoot with you.
July 6, 2023
App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.
July 1, 2023
Don't waste your time with this app, their platform is primitive, you spend hours configuring everything according to the instructions, you leave everything ready and supposedly approved, the time comes to send the email and they suspend your account, why didn't you tell me from the beginning that there was a problem? Now the solution is to write to customer service and ask someone to answer so they can tell you why they suspended what they had initially approved.
June 27, 2023
very good... It was used on my e-commerce website (((www.Hiamazon.net))) However I will keep an eye on it and will contact their customer service
June 26, 2023
I have 1600 subscribers in my list, so my Mailchimp is free. Once i added the integration, Mailchimp wants to charge me, even though my audience is less than 2000 subscribers. So I get an error that makes no sense. I have not gotten any value out of this, other than being able to add the products to the email campaigns, but they honestly look crappy and the product image does not import linked to the product, so i have to copy the link from the button. At this point i could have just done it myself. Waste of time. and now I have to pay $60+ to send an email that was free before... i just hope i m not also getting charged for the app
Thank you for providing these details! We can connect you to our Support team so they can see what might be going on. Email [email protected] and they'll follow up with more details.
June 8, 2023
My experience with Mail Chimp is great so far! Integrating it with my Shopify store is really easy and the interface is easy to navigate too
May 11, 2023
Love it so far hope nothing disappoints. Easy to use interface and great tools to meet your goals. i would definitely recommend to anyone!
April 30, 2023
I've used Mailchimp in the past and it was great but I can now see why all the reviews are so bad. It feels like a bait-and-switch scheme. You expect to pay $13 a month, according to what you see in the Shopify app section, then go to their website and find that it's $40/mo. Then you start setting things up and the price starts showing up as $69/mo. Do you know what happens after a customer feels deceived? Uninstall.
We appreciate the feedback. We can connect you with our Support team so they can go over the options with you better. Email [email protected] and they'll follow up with more details.
April 12, 2023
2000 free subscribers now down to 500. You're now charging more then $40 CAN for what used to be a free service. How are small businesses suppose to survive?
March 9, 2023
This app was hugely disappointing and has resulted in a lot of wasted hours. I transferred over to mailchimp as it was recommended to me, only to find so many hidden fees (e.g. trying to connect a simple landing page to my URL meant I needed to pay extra every month on top of what I already am going to be paying). When it came to email campaigns, the mobile version was extremely disappointing and a simple change (like including two products side by side) only worked for the desktop and not the mobile version (the mobile version instead would stack the products and make them look huge as well as make the writing appear either ridiculously small or abnormally huge) - the only way to change this I was told was to get it custom coded (spend money hiring a coder). It seems this app does not tailor to small businesses who do not have access nor can afford to hire someone to custom code all the time. Customer service was as helpful as they could be - which was to recommend we hire an expert every time. Totally disappointing, I now have to spend time going elsewhere and starting again. Would not recommend at all.
Hey there! Thank you for the feedback. Can you let us know the ticket number of your support interaction? We want to see if there are any other potential solutions.
Jan. 10, 2023
Sehr unzufrieden. Eine komplett überbewertete App. Kann fast nichts, support ist sehr inkompetent. Für alles muss man noch mal extra zahlen und selbst die normalsten Standart dinge sind kompliziert aufgebaut und unmöglich zu bearbeiten.
Thank you for your feedback. We sorry to hear that you had a negative experience. We value your input and would like to know more about your specific issues. We don't see any open questions in our support queue - could you please provide more details on what you found to be lacking in terms of functionality and what difficulties you had with the app? Also, could you let us know what you were hoping to accomplish and how we could have better met those needs? Please message us at ecommappsupport[at]mailchimp.com Our goal is to provide our users with the best possible experience and we would appreciate any suggestions you may have for improvements. Thank you for taking the time to provide this feedback, it is crucial to our ongoing efforts to improve.
Dec. 26, 2022
It's the app everyone needs, its help me get more traffic since the day I start using it and me sells is a lot up
Nov. 29, 2022
To save me time and look more professional, I need a good supply of email templates to choose from. I also need it to integrate with my Shopify. MailChimp was a bit of a disappointment. I found their app did not allow me the customization I need and their templates were not what I thought they would be. So far Wix has them beat and that's the app I was wanting to switch from.
Nov. 23, 2022
I have been trying the past two days to integrate my shopify site with mailchimp. When trying to download the app it says "URL Not Found"
Hi again, we see your store is now connected and syncing as expected. Don't hesitate to get back in touch with us if you need any other help. --- Hi there! Sorry you're having trouble we definitely want to help out. Can you do us a favor and try to install the app again? We spotted something on the back end that may have caused this issue and has been resolved. Also, be sure to clear your cookies/cache prior to the retry. Let us know if you have any additional problems and contact us at [email protected]. Thanks!