Mailchimp Email SMS Marketing

Easy installation although a bug of some sort prevented embedding app into Shopify theme initially. Lance with support was super helpful in working through this and issue was resolved same-day. Too early to evaluate the plugin as we just installed it but appreciate the help getting over the hurdle.

I have a problem with abandoned cart not being sent, and Paul guide me step by step to check. Since it requires a test to make sure, we still need to wait and update again later. Overall Paul has been really helpful and patient. Thank you!

My support today from Marz was really helpful, I had quite a few complex problems which needed to be sorted asap and he was very polite and patient and helped me fix all of them even although it was very late in the evening. I really appreciate the help and support I received.

Received good support from Marz, thank you.

David was SO helpful and so quick to provide solutions to my problems!

lance was very patient and keen to solve the problem

Rhedd was super helpful!

Great app support provided by Cyrus! Thank you!

I was struggling with a few issues so I opened the customer support chat available on the app. Lance assisted me with the issues and we trouble shooted two things successfully. He was quick in giving me feedback and broke down the steps for me clearly and effectively. I am very satisfied with the platform and particularly the service provided.

Easy to use and great support with anything that was not clear. Troy was very helpful and followed up my query to make sure it was resolved. Thank you!

Nadz was friendly and attentive, easy going, smooth to make all my issues I had to lead to the solution. Thank you!

Thanks to Dean for his support today helping me get my Mailchimp account linked properly to my Shopify account. He was very helpful in answering my questions.

Thank you, Rehdd :)

MARZ was very helpful in resolving my issue with pop up forms.

Joanne was one of the most helpful IT assistance i have ever interacted with. They gave clear instructions and went above and beyond to resolve my issue. five stars all the way!!

Great customer Support. Jean was very helpful in explaining how to solve a technical issue I'd been trying to solve myself for months. On the whole, mailchimp has been essential in bringing in revenue for my business

SEPH was very kind and helpful. She explained the issue clearly and helped me understand the best way to set it up. However, it is inconvenient that customer tags added in Mailchimp do not sync back to Shopify. Please take note of this for future improvement. Thank you for the great support!

Sher was really helpful in helping to troubleshoot a syncing issue (user-error). The app is also really quite straightforward and well made. Thanks again Sher, appreciate your being so attentive and sticking around til it was sorted!