F A S H I O N P A R A D I G M A review for Mailchimp: Email & SMS
June 6, 2019
I have not been able to connect this app to my shopify store. Is it working? "The page you’re looking for couldn’t be found"
Hi there, in cases where the process seems to begin, but just spins and then either times out or does not complete successfully, we have found that one of the below methods typically resolves the issue. At your earliest convenience, if you could try the following and get back to us if the issue remains: First, cancel the current sync if it is still spinning in the account. Then try: Clearing your cache and Cookies from the beginning of time. Here is a guide to help: https://mailchimp.com/help/about-browser-cookies-and-cache/ If that fails, try completing the sync again using an incognito window in Google Chrome. If it persists, the next step would be to try the sync using a different device. Should none of those options resolve the issue, it may be necessary to perform the actions using a different device on a different internet network. Like at home, school, or work. For context, whenever an internet application is accessed and worked with on a device, that device as well as the internet browser being used stores data which can interfere with new processes until the cache is cleared. If the problems persist after trying all of the above steps, please reach back out to us as soon as possible, and we will do all we can to look into and resolve this issue with you.