Pea Shoots Consignment review for Mailchimp: Email & SMS
Dec. 7, 2019
I had to uninstall this app because the code was affecting my theme, After months of some customers not being able to view my site correctly on mobile and contacting everyone under the sun for help, I finally uninstalled each app one by one on my website, getting my customers to test the site each time. all problems cleared up once shopSync was uninstalled and my site has been fine ever since. It's a shame since I really liked ShopSync and can't afford something like klavio
Hi Pea Shoots, we saw your review and wanted to reach out. We checked into our helpdesk and only saw one ticket back in August we replied to the same day regarding another question. Were you contacting Mailchimp for help? Or ShopSync? We want to make sure something didn't get caught up in our SPAM filter. Regardless, we looked at your store, and it appears that the legacy Mailchimp app and ShopSync are still installed. The old Mailchimp integration has been deprecated (not supported) for quite some time, and there's a good chance things won't work as expected if you have both ShopSync and the legacy Mailchimp app running. As for ShopSync affecting your theme, that would not be a function of the app. We'd recommend first to uninstall the legacy Mailchimp app and ShopSync. Next, verify in the Mailchimp "Connected Sites" area that your store is removed. Lastly, install ShopSync again. We're confident that things will work as expected after those steps are completed. Let us know if you still encounter any problems. You may reach us anytime at [email protected].
