EPOCHBG review for Mailchimp: Email & SMS
Dec. 21, 2021
The app does not sync tag information when forcing the resync of the account. This was occurring before Shopify (or mailchimp) bought the app and it still has not been fixed. And now "subscribed" does not sync over.
Developer Reply
Thank you for your review. Tags should indeed be syncing over. However, there can be a few different reasons why they might not make it. A common one is that the tag must be set on the Shopify customer profile in order for the Mailchimp app to recognize and sync it. We've reached out to you via email to troubleshoot further. And if for any reason it didn't make it to you feel free to send a message to [email protected]
Developer
Shopify App Store