MailerLite Email Automation
Boost loyalty and sales with intuitive email marketing tools
Rating
2.8
feedback
29
chart
#12,491
All reviews
March 3, 2023
nos gusta mucho Mailerlite, nos ha ayudado bastante a comunicarnos de manera efectiva con nestros clientes, muy recomendado
Feb. 25, 2023
I quite like this app. I have used other email apps (one that works better) and one that didn't work very well. I would say this one is about middle of the road, when it comes to integration with Shopify.
Feb. 25, 2023
We've used other mail clients before with better integrations for Shopify. This integrations seems pretty basic and we haven't got everything to actually work. But we still love MailerLite even though this integration could be better
Jan. 31, 2023
App doesn't work, doesn't connect to store. Wasted my money paying for an account which was supposed to come with 24/7 support - who have not responded to my numerous messages about it. Now trying to get my money back and will stick with Kalyivo!
Dec. 12, 2022
App does not sync with orders. I don't know what it depends on but there is no synchronization with shopify that is different from a new registered user
Dec. 9, 2022
Update to the below review 12/9/22. I heard literally nothing back from mailerlite from the support request I started in this app. So I started a ticket through their website and after two back and forths where I submitted a PDF of step by step what wasn't working, I got total radio silence. I submitted another ticket, but at this point I'll be looking for another e-mail provider after years of using them. Just don't bother. There are better services. I've been a mailerlite customer for years, but the app absolutely refuses to sync with shopify. I can log in fine to MailerLite on their website, but when I try to log in to connect the app to my store it tells me that there is no user with my e-mail address (which I did type in correctly). I'll gladly update my review if it starts working properly before I get a new e-mail provider that does integrate properly.
Nov. 26, 2022
App does not sync with orders or customers at all, shows $0 despite that not being accurate so it erroneously segments users i.e sending discount to people who have already purchased and abandoned carts to users who have already completed them. Support requested full admin instead of the usual contributor account to diagnose the issue. HUGE game breaking issues with the Shopify integration despite it being a GREAT email builder with a fantastic iOS app. UPDATE: Support has reached out. Currently working with mailerlite support. Will update with details.
Hi there, it seems that this might be an unfortunate bug that has popped up from our end. I've done a little digging about your case and see that support has escalated this our tech team. They're working hard as we speak to get this sorted for you ❤️. You are in good hands!
Sept. 21, 2022
App is useless. It does not pull up previous Shopify orders and even when new orders come in, some of the data does not show up. I ended up paying for the paid plans for it thinking it would pull up my data. I never used it. Asked for a refund, they did not do anything about it. Really disappointed.
Sept. 13, 2022
I spent some time setting up the account, and answering some complex questions. Suddenly MailerLite kicks me out, and I get this email: "Email marketing has many rules and regulations that both our customers and we must follow. Therefore, we closely review every application to ensure compliance. Your request has been carefully reviewed. It has been determined that we are unable to provide you with our services at this time. We are sorry we are not the right match for your email marketing needs. Due to the complexity of our account request process and the high volume of requests received daily, we can't provide detailed information about individual cases. Please note that the decision can not be reversed." I have no clue what happened, and as you all can see, I can’t expect to get any help from Mailerlite either.
Hi Akasa, I appreciate you leaving us feedback. We do indeed have a complex approval process in order to make sure that our system is protected for our community. While we understand that the process is in place to streamline everything for our users, we're always open to hear feedback on how we can improve. Feel free to get in touch via [email protected] should you have further details to share with us. - Lay