All reviews

Rating Breakdown

  • 5
    80% (449 ratings)
  • 4
    12% (68 ratings)
  • 3
    3% (16 ratings)
  • 2
    2% (10 ratings)
  • 1
    3% (19 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

July 22, 2024

The app is good for getting visitors to sign-up. BUT it keeps displaying every time a user visits my site even AFTER they have signed up. It does it to me and all of my users. It's annoying. Make it stop after signing up.

Using app

--

Total reviews

6

Average rating

3.7

3 / 5 Share

Oct. 31, 2023

I made an account 2 years ago during a free trial, never really used it, and for the past several weeks, you've been sending me non-stop emails about how my account is going to be deleted for inactivity. Just do it already. Nobody needs 20 emails about it.

Using app

About 1 month

Total reviews

11

Average rating

4.7

Developer Reply

Hi Mochilo.co, Apologies for the inconvenience. We must exhaust all available options before taking any destructive action against your account. Having said that, I do appreciate your feedback and I will have it relayed to my product team.

3 / 5 Share

Oct. 8, 2020

It's a little confusing, but I'm still learning. Will need more time to really understand the product better. Not sure I like being forced to make a review though, the constant popup is pretty annoying.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Riffs Yoga Studios, Please feel free to reach out to us at any time for any issue you might be facing. Our team is dedicated to ensuring your Mailmunch account is set up as per your requirements.

3 / 5 Share

Oct. 2, 2020

This app has been the hardest to navigate. I have been charged for the services and have not been able to use it at ALL

Using app

25 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi, My apologies for the inconvenience. It is my understanding that your billing related and other queries have been addressed. Can you please confirm if that is the case?

3 / 5 Share

May 20, 2020

Just set this up, so haven't had much time to utilize. Was quite disappointed in the paltry font choices. I'd like to make the design match my store, which could easily be done by integrating google fonts or letting you use your store theme's fonts. I'll get by with the free plan for now, but once I'm ready to pay for more advanced features, I will do it with an app that has this basic capability.

Using app

6 months

Total reviews

2

Average rating

2.0

3 / 5 Share

May 10, 2020

This is my fist time to try the free portion of the app. I will need to become more comfortable before I can really provide an honest opinion and move over the paid version for premium services.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

3 / 5 Share

Sept. 4, 2019

happy form this app. i am started working with this app it's very simple and usefully working on my website.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

If you require any assistance with any MailMunch feature, please create a support ticket with us through your MailMunch account by clicking on the Help button in the bottom right corner of your screen. We would love to assist you with setting up MailMunch the way you want and have this review changed from three to five star :)

3 / 5 Share

July 22, 2019

We love the ease of this app, but are having issues with the mobile view of the pop ups. The "x" to close out of it on mobile keeps disappearing. How do we contact someone to discuss?

Using app

Over 2 years

Total reviews

5

Average rating

3.8

Developer Reply

Please click on the Help button in the bottom right corner of your MailMunch account to create a support ticket with us to have this issue resolved.

3 / 5 Share

Oct. 11, 2018

I am hoping that i can do email marketing and its asking me to upgrade to send emails. I am going to try it out and if i dont see anything different in a few weeks, i will be dropping them.

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

May 7, 2018

simple and easy we will see if it works to generate subscibers

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

March 31, 2018

still ner, good so far thanks :)

Using app

34 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 29, 2017

Well I am getting this error and can't retrieve my new signups. If it doesn't get fixed I would give the app zero stars since it doesn't work. Oauth error invalid_request: The redirect_uri is not whitelisted

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 27, 2017

The forms are easy to create. However, if you select the incorrect form, you can't just click to change it. You'll have to start over. Customer support is SLLLOOWWWW! Sometimes it takes me 2 days to get a response of which by that time, I may have already dug around the interwebs for an answer from someone else. If they speed up service, this would be a 4. They don't let you do much for a low monthly cost, so a 5 is out of reach.

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

June 13, 2017

Working but the price on a website for the plan with A/B testing is $19 for 5 websites but on Shopify app $25!

Using app

4 months

Total reviews

27

Average rating

4.4

3 / 5 Share

Feb. 7, 2017

so far i have 2 subscribers haven't had a chance to really work it yet.

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 25, 2017

I found first issue. I cannot change my headline text and don't know why.

Using app

6 months

Total reviews

2

Average rating

4.0