All reviews

Rating Breakdown

  • 5
    85% (235 ratings)
  • 4
    10% (27 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2024

Support was very responsive and helped me figure out an issue, which was a customer's error of not having their email correct :) Thanks for catching that! kind regards Africa Direct

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Absolute best experience with their team so fast and responsive I highly recommended this app to everyone Trust me it is the best out there no doubt!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Great product. Great customer service!

Using app

About 2 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 11, 2024

fuldstændig ubrugelig app kan jeg ikke starte den op og ser kun en hvid baggrund hvilke ærgerligt fordi jeg kunne egentlig rigtig rigtig godt tænke mig at tænke mig at bruge den

Using app

29 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Sebastian, I’m really sorry for the trouble you experienced during setup, especially since you were so excited to use the app. We’d love to help get this fixed so you can explore everything Make an Offer has to offer. I reached out to help but didn’t hear back, but if you decide to give it another try, I’d be happy to personally help you get all set up!

5 / 5 Share

Oct. 8, 2024

Excellent and fast customer support - much appreciated!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Vert quick response time.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Perfect app, great support!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Amazing. They did it all for me We shall sell more because of this Thanks Scott

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

I was looking for a Pay-What-You-Can app and there weren't a whole lot out there. Magical Make an Offer allowed me to adjust their app to what I needed. And, if I couldn't figure something out, their support team was responsive and helped me in a timely manner.

Using app

29 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 11, 2024

The app developers went above and beyond helping me to set up this app when I had difficulty with understanding how to navigate the set up. I'm new to Shopify so it's likely an easy app that's somewhat difficult because of my lack of experience with website development. Possible suggested change for app developer: I don't like that the customer gets an email from "Magical Make an Offer" instead of from me. I'm using this app for donations to be given and donors could think it's a spam email being sent to them. It would also be nice if there was a way for me to send the customer a customized email after they've completed the purchase.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 2, 2024

Good app. Great customer service got back super quick with a problem I had. Fixed it right away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

The customer service is very attentive and skilled solving my issue right away! Getting this is a rarity these days and we really appreciate it!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Jeff did an amazing job helping us achieve the customization that we wanted. I'm absolutely satisfied with the customer service and the feature of this app. Highly recommended!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2024

Fast help and setup - really a great service!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

Really amazing app. Works absolutely easy and reliably. Thank you so much!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Best app ever! Just a few minutes after we clicked install, Kyle called to see how he could help & within the hour John had us set up and running. Fabulous customer support, easy to use and it looks great on our site. Highly recommend!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2024

Hallo, die App ist super gut. So können meine Kunden, wie sie es auch aus meine eBayShop gewohnt sind direkt am Produkt Preisvorschläge schicken. Super wäre auch noch eine deutsche Sprachausgabe der App, da aktuell nur auf englisch.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

customer service is 10/10 they were quick to help and solve my issues and this app is a blessing for the downturn in the economy affecting my small business

Store

BOHÈME

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Have been using the app for about two years now. Absolutely satisfied with the effectiveness and with the support responding in minutes. Thank yhou

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I remember reading the reviews about their great customer service before installing this app and thinking, that's good but how great can it be? I understand the reviews now! Their customer service is unmatchable! And the app itself is also very easy to use. I tried using another app before and it created a lot of complications for me. Within minutes of setting up Magical Make an Offer, I was met with pure ease :) On top of that! I reached out for support hoping for a certain feature. The support team said they have never been asked for this future, but thought it was a great idea and would email me in the future if the are able to add this to the app. So cool! Really glad I decided to go with Magical Make an Offer!

Using app

4 days

Total reviews

1

Average rating

5.0