Magical Make an Offer
Make an Offer Buttons
Rating
4.6
feedback
278
chart
#1,084
All reviews
Rating Breakdown
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July 11, 2024
The app developers went above and beyond helping me to set up this app when I had difficulty with understanding how to navigate the set up. I'm new to Shopify so it's likely an easy app that's somewhat difficult because of my lack of experience with website development. Possible suggested change for app developer: I don't like that the customer gets an email from "Magical Make an Offer" instead of from me. I'm using this app for donations to be given and donors could think it's a spam email being sent to them. It would also be nice if there was a way for me to send the customer a customized email after they've completed the purchase.
June 5, 2023
Fantastic app, integration looks seamless and support is helpful and responsive, pricing structures are great also. Would recommend.
Sept. 28, 2022
Great app, easy to use and good support Will be even better when customers can combine offers with other items in their cart.
Sept. 5, 2022
The Make an Offer app has been a very useful tool to communicate with potential buyers. While the odd offer is unrealistic, most offers are worth negotiating with. It would be good to be able to adjust the template ourselves, perhaps that is in there and we just can't find it. I feel the fees are a bit inflated for what it offers. Saying that, it is highly recommended.
Thank you for the kind review and constructive feedback! Our customer support has reached out to better understand your needs if there is anything we can help with with regards to the templates :), or any other questions you may have. There are also some tips on how to best use MaO you may find helpful here: https://make-an-offer-demo-store.myshopify.com/pages/faq Thanks again and please reach out should you have any questions!
June 25, 2021
Great idea , maybe could you app be quickly , every time request login to reply, it should be predicted. Maybe suggest to costumer range price
Jan. 20, 2021
Very good application, it functions as it should and makes it very attractive to the customer, thank you for providing us with great assistance.
Nov. 17, 2020
hi sir / madam , this app has been very useful on growing our business , by the way , we need these improvements so badly to fulfill the dynamic demand from our customers , please see below , thanks ! 1. ) when we choose combine invoice , we should have a check box on every item as some offers were expired that we don't want to add in the new invoice , it takes us a lot of time to revise every invoice 1 by 1 , it must be IMRPOVED . 2. ) it will be best if we can add the shipping option without further revising the invoice thru shopify to save more time and input work . https://speed70.com chak
Hello! Thankyou so much for your feedback - really appreciate it. I have emailed you with some further clarifying questions - hope to touchbase with you soon and help customize the app so it can serve you better :) Thanks!
Sept. 14, 2021
Update : Fixed, thanks make an offer. I can't download my offer, counter offer always error when buyer trying to use the offer link. No support at all. I will change this after developer respond to my email.
Hi! First of all, thanks a lot for your feedback and our sincere apologies for your experience, it is unacceptable that you did not receive the excellent service you deserve. It seems like we are having trouble getting in touch with you after sending through several follow up emails. We have rectified the issues and things should be working smoothly. We would love to hear back from you and discuss further on how we can help to further customize the app so it best fits your need. Thanks!
May 15, 2020
I'm revising my previous feedback, as my initial feedback was driven by my own misunderstanding of the app. Uzair from the company reached out to me through email, and we set up a phone call for today, which we just ended. He explained some things things that I misunderstood, and I shared some of my own ideas as well. I appreciate him reaching out to one of his customers to clarify any issues. So the app works pretty great overall. It has the options to automatically accept or decline offers at a certain percentage, or automatically counter offers. It also has the option to manually counter. Customers can only make one offer on an item within a 24 hour period. My main grievance would be that there's no option to customize the time as to when the "offer" option pops up on the product page, which is about 5 or so seconds. This is way too fast, and doesn't give the customer the chance to browse through the photos, or read the product description before deciding whether or not they'd have paid full price or considered sending an offer. Overall, I'd give it 4 or 4.5 stars. If/when they add the option to customize the offer pop-up time, I'd probably give it 5 stars.
May 3, 2020
I love the app. Without a doubt it has increased sales. Because I own a brick and mortar resale clothing store, making an offer is a perfect way to be more interactive with my online shoppers. Customizing the responses was important for me and seems to work perfectly with the automated messages. The only reason why I did not give it all stars is because the text alert does not work at all. I’m constantly logging on to the app and refreshing it to see if there are new offers throughout the day. I really do wish the text portion worked. Otherwise, lots of offers received, lots of counters and lots of accepted!
Thankyou thankyou! love the feedback. We are so sorry about the text issue - we are deep diving that issue right now and will have a solve for you soon. Thanks for your patience and thank you so much for bringing it to our attention.
April 16, 2020
App is working very good for us, just note that sometimes it won't send SMS to you for few days but it will work again as usual .. the 2% fees is little high specially when an item is not a low price item but overall it is a very good app.
Thankyou so much for your feedback - we are deep diving the SMS issue as we speak and will make sure its working reliably. We really appreciate you bringing this to our attention, i love it!
March 28, 2020
Although we still do not have strong adoption ... but is due that we still do not have BIG TRAFIC ... I see a lot of value into this app. What some customers comment is that they would like to make an offer to several products at once ... I understand that this includes a lot of complexity but maybe you could considerer an option of customer make a offer to the whole CART ... and this would be a discretionary offer that merchant need to decide without RULES ... Of course this can be a DRIVE TO CRAZY in a VERY HIGH TRAFFIC store but to beginning merchants would be a great way to motivate customer. Well done for now. Congratulations
This is awesome feedback. We are going to look at this and see how we can solve this. Really appreciate your kind words.
April 18, 2019
Really useful app that has produced revenue for our store. Customers love having the ability to negotiate and this gives them an easy way to do it.
Dec. 30, 2018
Great product wish there was better notification but otherwise love the opportunity it gives us to offer our customers
Dec. 30, 2018
Overall I am happy with this app. However I would be even more happy to read the SKU when I am receiving the offer on an item.
Nov. 28, 2018
Brilliant idea for an app! Would love to see this app packed with customization and features for one reasonable price per month. $20 seems steep for what it is, but reasonable for what it does. Any higher a price and it may not be worth it just on principle. That said it is a must have app if you can be a little flexible on price and want an increase in customer communication! So far it has paid for itself and more.
Aug. 25, 2018
I like this app a lot. There are a few clunky things, but I can get past them for now.
May 24, 2018
Great app. My only gripe is that it can over complicate checkout for buyers if they purchase multiple items.
Dec. 9, 2017
Love it for the most part. Wish customers could add other things to their cart, as the app only lets them apply for one type of offer each time, making them have to pay separate shipping each time if they want to accept each offer