ToyShnip review for Shopify Marketplace Connect

Dec. 21, 2023

Worst customer service. A representitive name Noel lied and tried to gaslight me. We chose to do a price increase on Amazon in order to offset the Amazon fees. The app published the products in the original Shopify price. When I contacted customer service, they said tha the price the app sent was correct. I send them screenshot showing that the price was wrong. He wrote "One thing for sure is that the App sends the information/details to your Amazon Seller Central with the correct Prices. " That was a LIE as the screenshot shows it did not.