Shopify Marketplace Connect
Sell on Amazon, Walmart, eBay, and Etsy from Shopify
Rating
4.3
feedback
1,648
chart
#23
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer support they received, with specific mentions of helpful and knowledgeable support team members. Users appreciate the quick responses and efficient problem-solving. The app is also commended for its functionality in connecting to various marketplaces like Amazon, eBay, and Walmart, making multi-channel selling easier. Additionally, some users find the app to be a time-saving tool that simplifies ecommerce management tasks. On the negative side, there are complaints about the app's performance issues, such as slow speed, random product selections, and bugs that have caused syncing problems in the past. Some users find the interface difficult to navigate, especially when connecting to platforms like Etsy. There are also concerns about the app's pricing structure, with mentions of additional charges and perceived greediness by the developers. Inventory management and order processing are areas where users have faced challenges, with reports of incorrect imports and lack of complete processes.
Highlights
Rating Breakdown
All reviews
May 18, 2024
This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.
May 16, 2024
The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.
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