Shopify Marketplace Connect

Joshua R. with customer support was so helpful and knowledgeable. He even gave me a heads-up on a current issue with ebay so I would know what was going on and help me be patient ;) Love Marketplace Connect and recommend this app for your business.

Same problems as Emma Jean's review of August 17, 2026. Over the last year I have had REPEATED problems of pictures not syncing properly with eBay. Marketplace Connect would eventually fix them, but would tell me that the issue was on eBay's end and they are trying to resolve it. Now, in the last 30 days, no new pictures will be uploaded to current listings. Such as we already have a listing, have added additional variants with new SKUs and pictures, but the pictures won't upload. Now, in the last 15 days, I can't even create new listings on ebay. When I contact customer support, it takes about 24 hours to get a response (during the week - no weekend support) and get a repeated response - 'it's eBay's fault'. After 15 days of not being able to create new listings I've had enough. Will start experimenting with other apps.

Great app .Pretty easy to use .need to get some practice ,but has all the info and tools you need to navigate it

Never write reviews but this one is needed. Have gone back and forth with support regarding this App all of a sudden not uploading to Ebay properly. At first you could get Live Support and then it switched to submitting a request overnight. I've had no response in over a week. App is great when it works. Super disappointing for a Shopify App. I'm over the poor support across the board. Stop with the A.I. Support. We spend a lot of money with you and expect something in return besides the POS being down, bad apps and poor customer support.