Shopify Marketplace Connect

The reviews are heavily polarized, with many merchants praising the app’s support team more than the software itself. Positive reviews repeatedly mention fast, friendly, knowledgeable, and patient support agents who resolve issues quickly, explain steps clearly, and provide helpful guidance. Several users also describe the app as useful for connecting Shopify to marketplaces like Amazon, eBay, Walmart, and Target, with some noting reasonable pricing, solid features, and that it can be reliable and easy to use once configured. On the negative side, a substantial number of reviews report serious syncing and integration failures, especially with eBay, Walmart, Amazon, and Target. Common complaints include missing required fields, broken or delayed inventory sync, listings failing to publish, products being removed or prices dropping to zero, authorization disconnects, image upload problems, and the app becoming unusable after updates or outages. Many users also criticize slow support responses, lack of timelines or fixes, and poor communication when issues are escalated. Overall, the app seems capable when it works, but reliability and stability are major concerns for many merchants.