Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.3
feedback
1,843
chart
#352
All reviews
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Nov. 17, 2025
Sept. 2, 2025
This app used to be fantastic, with solid functionality and excellent support. Unfortunately, our experience has gone downhill. While the app still syncs fairly well with certain marketplaces—Etsy being the most reliable—it has completely failed to keep our inventory updated across the board. The most frustrating part is that instead of working toward a solution, support has shifted the blame back on us, claiming our frequent inventory updates are the cause. That explanation doesn’t hold water, since syncing and updating inventory is supposed to be the core purpose of the app. If the system can’t handle regular updates, it’s essentially useless for any business that manages a dynamic catalog. We’ve also noticed delays, inconsistencies, and errors creeping into the sync process—items showing as in stock when they’re sold out, pricing not reflecting correctly, and listings failing to update across channels. These are critical issues for sellers, and what was once a reliable tool is now creating more problems than it solves. In short: this app had huge potential and was once a go-to solution, but until the syncing and support issues are taken seriously and resolved, it’s hard to recommend it for businesses that rely on accurate, real-time marketplace integration.
Aug. 21, 2025
the app is pretty good except for the lag in sync. we had over a dozen separate times where we oversold a product on ebay because it didnt sync with shopify fast enough. there is also no plan options. if you are only going to make 50 sales a month it's great. but 1% of sales for a larger scale business means you will pay the capped amount of $99 which is way way too much. fix those 2 things and i would use this app again.
Aug. 12, 2025
The app is very helpful for cross platform listing management, but it can still be a bit complicated to navigate, which makes having the support team essential. What I really appreciate is that the support team is always willing to help, provides clear guidance, and patiently addresses every inquiry.
April 14, 2025
The app can get extremely frustrating due to constraints when linking the Shopify catalog with existing listings on Ebay/Amazon. It leaves too much room for error, and the process to correct it is so complicated. This app isn't very user-friendly. The instructions are incomplete. The support is really hit or miss. Sometimes it's great, and sometimes it's downright infuriating and the person either doesn't understand the problem or is just trying to close the case without actually listening.
March 30, 2025
NEW USERS ALERT: after 5 days of setup leads to uninstall, Etsy orders do no import from a 11/2024 update to their policy and 3 reps did not rely information. instead asked me to uninstall and retry. Amazon took 3 days to load 0 products and then nothing is importing. Walmart is still not done loading 0 products. not sure if its worth spending more time and effort app seems buggy and glitchy. May the odds be ever in your favor.
Feb. 18, 2025
Really wanted to use this app, reading the reviews everything appeared to be positive about it. Connected ETSY as wanted to start small, had an issue which Josh advised on swiftly. This was followed by another issue whereby products were not syncing, spoke with Josh on the live chat and he walked me through the set up. All appeared to work and the information went from shopify to ETSY fine, did a test order and it didn't work. Spoke to Live chat who said there had been a policy change (must have happened in the few hours between the morning and afternoon) this was now effecting orders from ETSY and i was best to carry on using ETSY directly as there was no timescale. Sadly i wanted to get ETSY sorted before moving on the Amazon and EBAY so for the time being i have disconnected the account and removed the app Hopefully it will work in the future but dont want to risk messing up ebay and amazon
Feb. 1, 2025
a very inconsistent app. doesnt consistently download and sync listings, doesn't match 100percent of the time. Doesn't carry through prices completely.
Jan. 13, 2025
I've only been using this app for a month and it has been great for listing stuff on ebay - it even resulted in some sales since my ebay store gets more traffic at the moment, BUT... it seems to have imploded - inability to correctly edit ebay templates (hello, blank screen that references a liquid file that doesn't exist in my theme), Syntax/JSON errors, listings that don't show up in the marketplace connect listing management, etc... pretty frustrating since some of my prices on shopify are dynamic.
Dec. 25, 2024
This was a fantastic app when we first started, but as our SKUs grew the app's limitations started to show. We have had major issues with the app randomly changing stock levels to zero and delisting 4000 items. Ive reached out to customer support 20 times and nobody is able to figure it out and even was told at one point I should use another option. Seems like this is a great option if you have low expectations and a small inventory. Disappointing.
Aug. 24, 2024
I've been using this app for nearly three days to integrate my POD items on Amazon, but I'm still encountering issues. Customer service has been friendly and tried to assist, but they don't seem to fully grasp the problem. The user dashboard is very complex and hard to navigate. I've already spent two days on this app, so I'm hesitant to uninstall it right away. I'll give it one more week to see if I can make it work, but if you're new like me, you might want to consider exploring other options for now.
Aug. 11, 2024
Avis mitigé à ce stade car notre portefeuille produits comporte de nombreux kits (ou bundles ou lots composés de plusieurs références )que nous avons réussi à créer pour Amazon. Toutefois les commandes Amazon ne remontent pas pour les bundles et MarketPlace Connect n'a pas de solution à date. Sommes déçus !
Aug. 7, 2024
Your chat support is very helpful, but your listing and connection point to eBay is unintuitive and not useful
May 25, 2024
I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc. Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.
May 15, 2024
It's a good app that does its job well, but its limitations make it difficult to fully recommend it. - It mirrors your Shopify Store and won't allow any amendments, so you can't use imagery that is better for eBay, such as white background images. - The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, the code breaks. - You can't edit any product information on eBay as it will be overwritten by the Shopify Marketplace App. You can adjust policies on eBay. I wish this app kept some of the benefits that existed prior to Shopify Ownership. The lack of individual HTML product structure and the ability to choose what image is shown on eBay make this a ridged option. I want this feature because my store uses colour to distinguish each product. However, on Amazon and Google ads, this isn't advised, so I use a clean background; eBay is the same. This app doesn't allow this customisation. I would like a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.
May 3, 2024
Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap and connecting an individual sku is not always easy