Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,857
chart
#365
All reviews
Review RSS Feed
Dec. 18, 2025
Serious bugs in Amazon order importing. When a new order comes in, it has incorrect product customization details. It seems to not work with product variations. Contacting support is like talking to a brick wall. They don’t want to help you they just want to close the ticket. So beware if you have handmade or variations don’t trust this app.
Dec. 17, 2025
If there were an option to give negative stars, I would gladly do it. This has been by far the worst experience I have ever had with any app on Shopify — and I’ve used many. Marketplace Connect is unbelievably poor, confusing, and unreliable. The app itself feels broken and unfinished, and what makes it even worse is the support team. They seem to have zero understanding of their own app. I spent an entire month going back and forth with support, explaining the same issues again and again, only to reach ABSOLUTELY NO SOLUTION.
Dec. 15, 2025
Absolutely shockingly bad support. Particular mention needs to go to Mariz who does not belong in customer support industry. Lazy and incompentent would be the kind way to describe her.
Dec. 15, 2025
absolute Schrott App man soll sich mit Ebay oder Amazon verbinden und Ebay geht überhaupt nicht ...Diese App ist Nutzlos!!!
Dec. 2, 2025
Etsy doesn't work anymore! Why is this still even an option and not information about the deprecation?
Nov. 19, 2025
This app has gone from bad to worse. For $99 a month, it should at least work. Support doesn't listen. The app is defective. It causes significant issues with Amazon listings and Etsy. They will not fix it and the recommendations do not solve the problems. Very sad.
Using app
Over 3 years
Total reviews
1
Average rating
1.0
Nov. 12, 2025
Will NOT work if you have multiple variations of colour and size. I wasted a week trying to get it to work. Even got the developers involved, and they couldn't work out how to do it. This would work only with single variations of things, and ONLY if you spend a long time mapping all the fields. Just build excel files for Amazon, it's quicker.
Nov. 11, 2025
It historically imported a bunch of old orders without any confirmation or clicking anywhere Caused a lot of double orders. Support just says "thats intendeded, how about you go fix 600 orders manually from both Shopify and your accounting system" No compensation no nothing. Total lack of care for merchants.
Thanks for your feedback, Marketplace Connect is a self service app designed with a minimum level of knowledge and input from the user. It is free of charge up to 50 orders per month and capped at $99 USD. We understand that there are instances where processes may be interpreted differently, and we strive to ensure that the prompts provided are clear and effective for the majority of our merchants. Nikki
Nov. 10, 2025
Why doesn't Target Plus support multiple images per variant? Currently, only the main image is correct for each variant, while the other images are all jumbled up...
Thanks for your review, We acknowledge that this is a limitation within Shopify, and we have included it on our roadmap for resolution. Thanks, Nikki
Nov. 6, 2025
Interface is all over the place, but came here because in trying to transfer products, it wiped out all of my secondary images on all of my listings. ....luckily I have a backup for the 4000+ listings on my shop, but this is wildly underbaked as a product
Nov. 4, 2025
This app is complete trash! it doesnt work at all! Some products are imported to Amazon some are not ... nobody can tell why this is. The only thing you hear is, that you should delete the listings and try to import the products again. Soo frustrating to work with bad apps like that!!! Also, this app is self-service only. So, if you have a problem nobody is willing to take some time to resolve the issue ... I tried to make the Amazon import work for a 1 1/2 month now ... without success!
Store
Urban Pieces
Using app
2 months
Oct. 31, 2025
not user friendly very little integrations and very little control
Store
Amy and Annette
Using app
Over 1 year
Oct. 29, 2025
Steals your money for orders from amazon that are not even connected. if you do any decent business with amazon they are going to charge you 1% of all your orders
Thanks for your feedback, We will only charge for listings that are managed by the Marketplace Connect app. You can have up to 50 free orders per month, once you surpass this we will charge 1% of all order sales capped at $99 per month. Nikki
Oct. 28, 2025
Etsy connection does not work at all.
Thanks for your feedback, We are aware of the changes that Etsy has recently made, this unfortunately has forced us to stop all new connections with Etsy. Only existing merchants with Etsy can continue at this time. Nikki
Oct. 26, 2025
hello can i get some support with the App. I have issues exporting products to ebay. Regards ShelloCB
Oct. 23, 2025
I was very unhappy with the customer service. The agent was unable to solve the problem and left the chat by forwarding the email contact of their superior agent. I have to uninstall this app after unsuccessful attempts since the last week.
Oct. 22, 2025
I heavily relied on the app, and then, out of nowhere, from one day to the other, they discontinued their support for etsy. Just like that, no warning in advance, no notice, just an error message when syncing new listings. After wasting hours of research, I finaly found out, they want "to spend their efforts on other platform". -> do NOT rely on the app nor the team behind it!
Thanks for your feedback, Etsy recently changed their shipping partners, which has affected order data for new merchants wanting to connect with Etsy. Sadly, this change was beyond our control and cannot be resolved moving forward. As a result, the Etsy integration has been removed from Marketplace Connect. We are continuing to support all existing Etsy users where possible.. Thanks, Nikki
Oct. 22, 2025
Consistently crap, start to finish. Now Etsy isn't supported? "Etsy has changed so we don't have the ability..." "Anyway talk to a 3rd party app they can still do it." MAKE IT MAKE SENSE! Every listing, i had to talk to support. I had to reupload every listing, every new agent i had to explain exactly what had previously happened and still couldn't take my word for it, prolonging issues. I left my emails when live agents were not available over 7 times with issues, I got a response 1 time via email. Why is it the 1 thing we could get for free from shopify is now closing, pushing us towards 3rd party apps that I'm guess they get a cut of the profits...
Thanks for your feedback, Due to Etsy's recent change to their shipping partners, which has affected order data for new merchants wanting to connect with Etsy. This has led to the removal of Etsy from Marketplace Connect, this is not without attempts to resolve. We do understand the frustration and we will continue to support existing merchants where possible. Thanks, Nikki