Ranok Inc review for Shopify Marketplace Connect
July 9, 2024
Be careful, this app doesn’t restock items after order cancellation. With each cancellation, you’ll accumulate physical stock that won’t be reflected on the website. We are increasingly considering making something else the primary source of inventory instead of Shopify, as it has too many inconveniences.
Thanks for your feedback, Our app is designed this way, if an order has been sent to Shopify and is canceled on the marketplace, the corresponding order in Shopify is also canceled. However inventory levels remain unaffected. The cancellation does not result in the product being restocked. This behavior is deliberate considering the possible reasons for cancellation, (for example, unable to fulfil due to damaged or missing stock). The reason is not provided to us from the marketplace. If Shopify Marketplace was to restock the product, that risks overselling an item that is potentially unavailable. Our team is available 24/7 please reach out for any further queries. Nikki
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify