Marvyn AI Chatbot & Live Chat
24/7 AI support that answers customers instantly
Rating
4.9
feedback
12
chart
#1,097
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
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Less than a day
25%
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Less than a month
58%
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Less than a year
0%
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More than a year
0%
Reviews Summary
Marvyn AI is a highly praised app by Shopify merchants, receiving mostly 5-star ratings. The app offers automation with human-like responses, efficient escalation to human agents, and round-the-clock support. Users appreciate the natural and empathetic feel of the AI responses, the smart handover feature, and the ability to recommend relevant products to customers. Marvyn AI has helped reduce support workload, improve response times, and enhance the overall customer experience. However, some users have mentioned occasional glitches and the need for integrated sign-up forms in the chatbot.
Highlights
Review RSS Feed
All reviews
Feb. 25, 2026
A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.
Thank you so much for your honest feedback. As we are still an early-stage start-up we are constantly looking to improve our product and provide the best experience possible for our users. We care deeply about UX. The settings reset issue you experienced has been due to a recent update we made to improve the load speed which created some temporary cache issues, but should be fixed by now. Glad the AI itself is hitting the mark for you. If anything ever feels off, reach out to us directly, we typically respond very fast to any queries. We’ve also replied to your previous email, so please check your spam folder as well. On the sign-up forms idea, we love this. Please reach out to us at [email protected], we would love to hear more details about it. Cheers, — Marvyn AI Team
Feb. 16, 2026
Marvyn AI combines automation with human-like responses, improving efficiency and customer satisfaction. Seamless escalation to human agents ensures no query is left unanswered. Excellent tool!
Feb. 3, 2026
Easy to set up and works well right away. The Marvyn AI answers customer questions clearly and feels natural, not robotic. It’s saved me a lot of time on support and has helped customers find the right products faster. Overall, a solid app that does what it promises.
Jan. 27, 2026
Marvyn AI offers excellent value for Shopify merchants. It combines automation, human-like responses, and smart escalation in one tool. Since installing it, our support workflow has become more efficient and organized. Highly recommended.
Jan. 27, 2026
Setup was quick and straightforward. Marvyn AI integrated smoothly with our Shopify store and started working almost immediately. The dashboard is simple to manage, and the chatbot runs reliably in the background. Great experience so far.
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