Marvyn AI Chatbot & Live Chat
24/7 AI support that answers customers instantly
Rating
5.0
feedback
10
chart
#1,674
All reviews
Jan. 27, 2026
Marvyn AI offers excellent value for Shopify merchants. It combines automation, human-like responses, and smart escalation in one tool. Since installing it, our support workflow has become more efficient and organized. Highly recommended.
Jan. 27, 2026
Setup was quick and straightforward. Marvyn AI integrated smoothly with our Shopify store and started working almost immediately. The dashboard is simple to manage, and the chatbot runs reliably in the background. Great experience so far.
Jan. 27, 2026
Marvyn AI provides round-the-clock support, which has been a big advantage for our store. Customers get instant answers even outside business hours. This has reduced response times and improved overall satisfaction. A solid tool for scaling customer support.
Jan. 27, 2026
The smart handover feature works really well. Marvyn AI handles common questions on its own and only escalates important or complex conversations when needed. This saves a lot of time and allows our team to focus on higher-value support issues. Very efficient system.
Jan. 27, 2026
Marvyn AI communicates in a very natural, human-like way. Customers receive clear, conversational responses instead of generic automated replies. This makes interactions feel more personal and trustworthy. Easy to set up and works seamlessly with our Shopify store.
Jan. 27, 2026
What impressed us most about Marvyn AI is how empathetic the responses feel. The chatbot doesn’t sound robotic and responds politely and thoughtfully to customer concerns. It feels closer to human support than most AI tools we’ve tested. A strong solution for improving customer experience.
Jan. 26, 2026
Marvyn AI does a great job recommending relevant products to customers based on their questions. We noticed shoppers were being guided to the right items without needing manual support. This has improved the browsing experience and helped customers make faster decisions. Very useful feature for any Shopify store.
Jan. 20, 2026
Very useful app for Shopify stores. Marvyn AI was easy to install and started working almost immediately. It answers customer questions clearly and helps reduce support workload. The AI responses feel natural and relevant. Good value for the features it offers.
Jan. 18, 2026
We installed Marvyn AI on our Shopify store and were impressed with how quickly it was set up. The chatbot understands customer questions well and gives accurate, helpful responses about products, shipping, and policies. It has noticeably reduced the number of repetitive support questions we receive. The interface is clean, easy to manage, and works smoothly with our store. Overall, Marvyn AI is a solid tool for automating customer support and improving response time.
Nov. 7, 2025
Really happy with Marvyn! Setup was super easy and now it handles all sorts of customer questions, even the in-depth ones about my product. I gave it some additional context and it's been answering all questions really well. The cross-sell and upsell thing has been the cherry on top - as it recommends customers add more products to their basket for our discounts to trigger. It recommends products based on what people are asking and I got a few extra sales from it already. Doesn't feel pushy which is nice. It will be super helpful during busy times when I can't keep up with everything. Big thanks to George who walked me through the setup. Made it way easier. Would 100% recommend!