Marvyn AI Chatbot & Live Chat
24/7 AI support that answers customers instantly
Rating
4.9
feedback
15
chart
#1,175
All reviews
Feb. 25, 2026
A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.
Thank you so much for your honest feedback. As we are still an early-stage start-up we are constantly looking to improve our product and provide the best experience possible for our users. We care deeply about UX. The settings reset issue you experienced has been due to a recent update we made to improve the load speed which created some temporary cache issues, but should be fixed by now. Glad the AI itself is hitting the mark for you. If anything ever feels off, reach out to us directly, we typically respond very fast to any queries. We’ve also replied to your previous email, so please check your spam folder as well. On the sign-up forms idea, we love this. Please reach out to us at [email protected], we would love to hear more details about it. Cheers, — Marvyn AI Team
Feb. 21, 2026
I really really like it!! It’s helped me save so much time. It automatically answers to customers for me. Now I only reply to a couple customers per day.
Feb. 16, 2026
Marvyn AI combines automation with human-like responses, improving efficiency and customer satisfaction. Seamless escalation to human agents ensures no query is left unanswered. Excellent tool!
Feb. 3, 2026
Easy to set up and works well right away. The Marvyn AI answers customer questions clearly and feels natural, not robotic. It’s saved me a lot of time on support and has helped customers find the right products faster. Overall, a solid app that does what it promises.
Feb. 2, 2026
I’ve tried a few chat apps on Shopify, and honestly this one surprised me. Setup was really straightforward and didn’t take much tweaking to get useful answers out of it. It picked up our product info and policies pretty well, so customers started getting accurate replies almost immediately. What I like most is that it actually feels helpful instead of robotic. It answers common questions, recommends products in a natural way, and saves us a lot of back-and-forth messages especially outside business hours. We’ve noticed fewer basic support emails and a couple of extra sales coming through chat, which is a nice bonus. For the price (and even the free plan to test), it’s definitely worth trying. Solid app so far.
Feb. 1, 2026
We added Marvyn AI to our Shopify store BARSKYVENTURES, and it’s been really helpful so far. Setup was easy, and it started answering customer questions almost right away. It handles common questions about products and shipping, which saves us time and helps customers get answers instantly. The chat feels natural, not robotic, and customers seem more comfortable using it. Overall, it’s a solid app that does exactly what it promises. If you want to reduce support workload and help customers faster, it’s worth trying
Jan. 27, 2026
Marvyn AI offers excellent value for Shopify merchants. It combines automation, human-like responses, and smart escalation in one tool. Since installing it, our support workflow has become more efficient and organized. Highly recommended.
Jan. 27, 2026
Setup was quick and straightforward. Marvyn AI integrated smoothly with our Shopify store and started working almost immediately. The dashboard is simple to manage, and the chatbot runs reliably in the background. Great experience so far.
Jan. 27, 2026
Marvyn AI provides round-the-clock support, which has been a big advantage for our store. Customers get instant answers even outside business hours. This has reduced response times and improved overall satisfaction. A solid tool for scaling customer support.
Jan. 27, 2026
The smart handover feature works really well. Marvyn AI handles common questions on its own and only escalates important or complex conversations when needed. This saves a lot of time and allows our team to focus on higher-value support issues. Very efficient system.
Jan. 27, 2026
What impressed us most about Marvyn AI is how empathetic the responses feel. The chatbot doesn’t sound robotic and responds politely and thoughtfully to customer concerns. It feels closer to human support than most AI tools we’ve tested. A strong solution for improving customer experience.
Jan. 26, 2026
Marvyn AI does a great job recommending relevant products to customers based on their questions. We noticed shoppers were being guided to the right items without needing manual support. This has improved the browsing experience and helped customers make faster decisions. Very useful feature for any Shopify store.
Jan. 20, 2026
Very useful app for Shopify stores. Marvyn AI was easy to install and started working almost immediately. It answers customer questions clearly and helps reduce support workload. The AI responses feel natural and relevant. Good value for the features it offers.
Jan. 18, 2026
We installed Marvyn AI on our Shopify store and were impressed with how quickly it was set up. The chatbot understands customer questions well and gives accurate, helpful responses about products, shipping, and policies. It has noticeably reduced the number of repetitive support questions we receive. The interface is clean, easy to manage, and works smoothly with our store. Overall, Marvyn AI is a solid tool for automating customer support and improving response time.
Nov. 7, 2025
Really happy with Marvyn! Setup was super easy and now it handles all sorts of customer questions, even the in-depth ones about my product. I gave it some additional context and it's been answering all questions really well. The cross-sell and upsell thing has been the cherry on top - as it recommends customers add more products to their basket for our discounts to trigger. It recommends products based on what people are asking and I got a few extra sales from it already. Doesn't feel pushy which is nice. It will be super helpful during busy times when I can't keep up with everything. Big thanks to George who walked me through the setup. Made it way easier. Would 100% recommend!