Matterhorn Dropshipping for Shopify

Matterhorn Dropshipping

European Fashion Dropshipping Supplier - over 33k SKU!
Rating
1.7
Feedback
20
Reviews
Chart
#7,128
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Matterhorn Shopify App are predominantly negative, with users expressing frustration over issues such as slow customer service, unresponsiveness, long delivery times, lack of return options, and technical difficulties. Many users have reported wasted time and money due to these issues. On the positive side, a few users have praised the quality of the products and the ease of installation of the app. Some have also highlighted the helpfulness of specific customer service agents.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 5%
Less than a month 35%
Less than a year 40%
More than a year 10%
All reviews
1 / 5 Share
May 31, 2026

The app runs very sluggish overall. Even if you only want to transfer 5 products, it can sometimes take up to 30 minutes until they appear in the Shopify store. We have tested other apps under the same conditions – there, the process is completed in no time. The page loading speed at Matterhorn is also extremely slow. When you try to move from one product page to the next, it takes ages. And finally, the support: very slow, with replies coming only after several days or sometimes not at all. One could even say the support simply doesn’t care – or they just don’t have the right developers to fix these issues.

Store Using app Total reviews Average rating
ModeShop Tragbar 1 1.0
1 / 5 Share
April 21, 2026

ho chiesto se su dropshipping è ammesso il reso ma non ho ricevuto risposta quindi non so se iniziare con loro. Ho caricato molti prodotti sul mio sito ma se non garantiscono il reso è stato lavoro inutile e dovrò cancellare ii prodotti. Peccato perche i prodotti sembrano di buona qualità.

Store Using app Total reviews Average rating
MIKE STYLE 5 days 1 1.0
1 / 5 Share
Jan. 20, 2026

if you are just starting out please do not waste your time with this supplier. from the get go which was over as year ago, customer service was spotty, and as for the website it could be more user friendly with regard to updating items. I really hope that there is another European supplier that can fulfill my needs took months for my test order to be delivered to me and I'm pretty certain that one item just didn't even make it to me i have uploaded so many items and invested so much time that it now breaks my heart to remove all their items and start fresh. does any one know of any supplier that carry the same brands as Matterhorn? If I could leave a negative star rating I would

Store Using app Total reviews Average rating
Office Aristocrats Over 1 year 5 3.8
1 / 5 Share
Sept. 27, 2025

Une marque qui n'inspire aucune confiance. ils vous abondonne quand vous avez un probleme technique . 2 mois d'attente pour obtenir une reponse "Svp soyez patiente nous allons traiter votre demande " quand vous lancez une commance chez vous il faut etre pret d'attendre + 7 jours pour la preparation de la commande et 5 jours min pour envoyer une commande .C'est vraiment honteux

Store Using app Total reviews Average rating
Leather Nova 3 months 3 3.7
1 / 5 Share
Sept. 10, 2025

I'm trying to place an order but no response for 5 days. Tried to contact them everywhere. Their Whatsapp number on their Facebook page is fake. It seems that this company isn't operating. MONTHS OF WORK TO CREATE A STORE WASTED BY THIS FAKE SUPPLIER!

Store Using app Total reviews Average rating
Satin London 4 months 1 1.0

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