Style & Pets review for Matterhorn Dropshipping

Aug. 28, 2025

Unfortunately, this company currently does not accept returns. Their explanation is that, due to changes in management and bank accounts, they “cannot activate the return function” for clients. They also state that “returns may be possible in the future, but they don’t know when.” This is a very vague and unprofessional response. They emphasize being a wholesale business, yet they expect customers to purchase without any option to return items. The reality is that as a wholesaler selling to end customers, we are legally obliged to accept returns under consumer protection laws—but this company refuses to take responsibility on their side. Very disappointing experience, not transparent, and not customer-friendly.