Codarco review for MAX Dropshipping
March 23, 2026
Zero starts! Absolutely the worst company to work with! For Black Friday they have waited 13 days to notify me that they are unable to fullfil orders due to lack of inventory at the manufacturers. All my orders were late 14-21 days. Some customers got their orders in January! Needless to say I had to give numerous refunds and semi-refunds for late delivery. I almost lost my shopify store because of the chargebacks. Stay away from this dropshipper!!!
Dear Client, Thank you for taking the time to share your honest feedback. We are truly sorry to hear about the difficult situation you faced during Black Friday, and we completely understand how frustrating it must have been for you and your business. We would like to gently share some context from our side, not to argue, but to be transparent with you and others who may read this. 1. Notification timing – As soon as our manufacturer informed us about the inventory shortage that could affect certain Black Friday orders, our agent reached out to you directly to notify you of the situation. We did not wait 13 days to communicate this. We have records showing that our team contacted you promptly once we were made aware of the issue. 2. Compensation provided – For the orders that led to refund requests from your customers, we did provide compensation to you as the dropshipper, including partial and full refunds for the affected transactions. Our goal was to help reduce the financial impact on your store. 3. No intention to delay or hide information – We fully recognize that during peak seasons like Black Friday, every hour counts. The inventory challenge came from our manufacturer, and we passed that information to you as early as possible through our agent. We never intended to hide anything from you or cause any harm to your store. Once again, we sincerely regret that this situation caused delays, refunds, and stress for you. Since then, we have already improved our supplier monitoring system to better prevent similar issues in the future. We respect your right to share your real experience, and we also want to assure you and other dropshippers reading this that we take our responsibilities seriously — we communicated the issue on time via agent, we provided refund compensations, and we are always learning from every situation to serve our clients better. If you are open to it, we would love the chance to talk with you directly and see if there is anything more we can do to resolve any remaining concerns. Please feel free to contact us at [email protected], and we will make sure your case is handled with priority. Thank you again for your honesty, and we truly wish your store continues to grow and succeed. Sincerely, MAXDropshipping Official Team
