MAX Dropshipping
All-in-One Sourcing, Fulfillment & Branding for Dropshippers
Rating
4.6
feedback
30
chart
#4,648
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
60%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the exceptional customer service provided by agents such as Hannah, Sarina, Lucky, Ruby, and Ray. Customers appreciate the quick responses, clear communication, and dedication shown by these agents in ensuring smooth order fulfillment and resolving any issues promptly. The app is praised for sourcing products quickly, offering competitive pricing, and making the dropshipping process efficient and stress-free. Users mention that working with the agents feels like having a reliable partner who genuinely cares about the success of their business. However, there is one negative review criticizing the service as horrible without providing specific details.
Highlights
All reviews
April 26, 2026
My experience with this company was mixed. On the fulfillment side, the situation was very poor. There were lost orders, long delays, and some shipments took up to 45 days to arrive. This naturally led to refunds, customer complaints, and constant operational stress. In my case, the financial loss went beyond just the product cost. That said, I want to be fair,communication with my agent, Lucky, was consistently good. She was responsive, supportive, and clearly did her best to resolve issues. I’m sure it was a stressful period on her side as well. The company did refund all lost or problematic orders, which I appreciate. However, the indirect losses (time, refunds, customer trust) were still significant. In the end, if you decide to work with them, I strongly recommend closely monitoring your orders, especially in the beginning. If you stay on top of things, they will take care of you.
March 31, 2026
Trabajar con Hannah en MaxDropshipping ha sido una experiencia excelente. Desde el primer momento ha demostrado ser muy profesional, siempre atenta y dispuesta a ayudar en todo lo que necesito para mi tienda. La comunicación con ella es muy clara y rápida, lo que hace que todo el proceso sea mucho más sencillo. Siempre responde a mis dudas con rapidez y se nota que realmente se preocupa por que los pedidos se gestionen correctamente y que los clientes reciban un buen servicio. Da mucha tranquilidad trabajar con alguien tan responsable y comprometida. Sin duda recomiendo trabajar con Hannah si buscas a alguien fiable y que se involucre de verdad en el éxito de tu negocio.
March 23, 2026
Zero starts! Absolutely the worst company to work with! For Black Friday they have waited 13 days to notify me that they are unable to fullfil orders due to lack of inventory at the manufacturers. All my orders were late 14-21 days. Some customers got their orders in January! Needless to say I had to give numerous refunds and semi-refunds for late delivery. I almost lost my shopify store because of the chargebacks. Stay away from this dropshipper!!!
Jan. 27, 2026
An amazing app with amazing people behind it, the team is incredibly supportive and always dedicated, just send them a picture of the product you want through their WhatsApp, and they’ll take care of the rest. I especially want to express my gratitude to the person who has consistently supported me while using this app, Sarina, thank you for always being so enthusiastic and for helping me find new products and resolve any related issues.
Jan. 26, 2026
I have been working with Sarina for quite some time now, and she has been nothing but exceptional in her works. Her communications and attention to detail is impeccable. She has continued to assist in making sure that orders are fulfilled on time, and making sure the delivery process is complete. Very grateful for her and MaxDropshipping in helping me scale my business and I look forward to our continued partnership.
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