MAX Dropshipping
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Hannah has been a great partner to work with. Great communication and execution, and was able to source products that other suppliers could not. Also, the only supplier I found with a local US warehouse for supplements due to regulations.
Honestly, this app has made our fulfillment so much easier. We were a bit worried about the setup at first, but it turned out to be way simpler than expected and works great with our Shopify store. Orders just get handled quickly and we haven't run into any issues. But I really have to mention Hannah from their support team. She was so helpful and patient with all my questions (and I had a lot of them). She didn't rush me at all and made sure everything was set up properly before we wrapped up. You can tell she actually cares about helping you out, which doesn't happen a lot these days. Definitely recommend giving this app a try if you're looking for something reliable. Thanks again, Hannah!
I have had a great experience working with Maxdropshipping. I have had Hannah as my agent and she has been awesome; fast response times, able to source a large variate of products, and super helpful with the technical side of my account.
My experience with this company was mixed. On the fulfillment side, the situation was very poor. There were lost orders, long delays, and some shipments took up to 45 days to arrive. This naturally led to refunds, customer complaints, and constant operational stress. In my case, the financial loss went beyond just the product cost. That said, I want to be fair,communication with my agent, Lucky, was consistently good. She was responsive, supportive, and clearly did her best to resolve issues. I’m sure it was a stressful period on her side as well. The company did refund all lost or problematic orders, which I appreciate. However, the indirect losses (time, refunds, customer trust) were still significant. In the end, if you decide to work with them, I strongly recommend closely monitoring your orders, especially in the beginning. If you stay on top of things, they will take care of you.
Trabajar con Hannah en MaxDropshipping ha sido una experiencia excelente. Desde el primer momento ha demostrado ser muy profesional, siempre atenta y dispuesta a ayudar en todo lo que necesito para mi tienda. La comunicación con ella es muy clara y rápida, lo que hace que todo el proceso sea mucho más sencillo. Siempre responde a mis dudas con rapidez y se nota que realmente se preocupa por que los pedidos se gestionen correctamente y que los clientes reciban un buen servicio. Da mucha tranquilidad trabajar con alguien tan responsable y comprometida. Sin duda recomiendo trabajar con Hannah si buscas a alguien fiable y que se involucre de verdad en el éxito de tu negocio.
Zero starts! Absolutely the worst company to work with! For Black Friday they have waited 13 days to notify me that they are unable to fullfil orders due to lack of inventory at the manufacturers. All my orders were late 14-21 days. Some customers got their orders in January! Needless to say I had to give numerous refunds and semi-refunds for late delivery. I almost lost my shopify store because of the chargebacks. Stay away from this dropshipper!!!
Dear Client, Thank you for taking the time to share your honest feedback. We are truly sorry to hear about the difficult situation you faced during Black Friday, and we completely understand how frustrating it must have been for you and your business. We would like to gently share some context from our side, not to argue, but to be transparent with you and others who may read this. 1. Notification timing – As soon as our manufacturer informed us about the inventory shortage that could affect certain Black Friday orders, our agent reached out to you directly to notify you of the situation. We did not wait 13 days to communicate this. We have records showing that our team contacted you promptly once we were made aware of the issue. 2. Compensation provided – For the orders that led to refund requests from your customers, we did provide compensation to you as the dropshipper, including partial and full refunds for the affected transactions. Our goal was to help reduce the financial impact on your store. 3. No intention to delay or hide information – We fully recognize that during peak seasons like Black Friday, every hour counts. The inventory challenge came from our manufacturer, and we passed that information to you as early as possible through our agent. We never intended to hide anything from you or cause any harm to your store. Once again, we sincerely regret that this situation caused delays, refunds, and stress for you. Since then, we have already improved our supplier monitoring system to better prevent similar issues in the future. We respect your right to share your real experience, and we also want to assure you and other dropshippers reading this that we take our responsibilities seriously — we communicated the issue on time via agent, we provided refund compensations, and we are always learning from every situation to serve our clients better. If you are open to it, we would love the chance to talk with you directly and see if there is anything more we can do to resolve any remaining concerns. Please feel free to contact us at [email protected], and we will make sure your case is handled with priority. Thank you again for your honesty, and we truly wish your store continues to grow and succeed. Sincerely, MAXDropshipping Official Team
An amazing app with amazing people behind it, the team is incredibly supportive and always dedicated, just send them a picture of the product you want through their WhatsApp, and they’ll take care of the rest. I especially want to express my gratitude to the person who has consistently supported me while using this app, Sarina, thank you for always being so enthusiastic and for helping me find new products and resolve any related issues.
I have been working with Sarina for quite some time now, and she has been nothing but exceptional in her works. Her communications and attention to detail is impeccable. She has continued to assist in making sure that orders are fulfilled on time, and making sure the delivery process is complete. Very grateful for her and MaxDropshipping in helping me scale my business and I look forward to our continued partnership.
Lucky has been a godsend for our business. Responsive, diligent, and caring of our business, she really is like a part of the team, and our success is very much due to her efforts. Fulfillment can be such a logistical challenge but Lucky literally helps us sleep better at night knowing that everything is being handled professionally and quickly.
Amazing, Lucky is truly amazing, 10/10 and quick reply!
Working with Hannah at MaxDropshipping has been one of the best experiences I’ve had in this business. She’s incredibly attentive, communicates clearly, and genuinely cares about helping my store succeed. Anytime I have a question, she gets back to me fast and makes everything simple. I can tell she puts real effort into making sure orders run smoothly and customers are taken care of. It honestly feels like I’m working with someone from my own team, not just a supplier. If you want a partner who’s reliable, supportive, and truly amazing to work with, Hannah and MaxDropshipping are the way to go.
Sarina has been incredibly helpful! Maxdropshipping as a whole is an amazing platform. They source products fast and have way cheaper pricing compared to other suppliers. Their website and integration is easy to use and set up and the client support managers are always available to help. I could not recommend them more!
Sarina has been so amazing to work with. She goes above and beyond to help our store, i am truly grateful to work with her. The company system and platform is very easy to use and they have very good communication. I highly highly recommend!!
Ruby has been absolutely amazing to work with. Her communication is fast, clear, and always helpful. She updates me immediately on inventory, tracking, and any changes with orders, which makes my workflow so much easier. Every order has been processed quickly with great packaging quality, and my customers are consistently satisfied with the delivery speed. Ruby genuinely cares about her clients and goes above and beyond to make sure everything runs smoothly. I’m really grateful for her support — she’s one of the best suppliers I’ve worked with. Highly recommended!
I’ve been working with Leech from Max Dropshipping, and she has been absolutely amazing. She’s extremely attentive, professional, and reliable in every interaction. No matter how many questions I have, she always handles each query with patience and a great attitude. Her communication is clear and timely, and she truly goes above and beyond to ensure everything runs smoothly. I really appreciate her dedication and professionalism — it makes working with her a pleasure. Highly recommend Leech to anyone looking for a dependable and efficient dropshipping agent!
Exceptional Service from Sarina! I’ve been using Max Dropshipping’s fulfillment service, and I have to say — Sarina, my personal agent, has been absolutely amazing! She’s professional, quick to respond, and always goes the extra mile to make sure everything runs smoothly. From order fulfillment to problem-solving, Sarina handles everything with care and precision. It’s rare to find someone so dedicated and reliable. Thanks to her, managing my dropshipping business has become effortless. Highly recommend both the service and Sarina’s outstanding support!
The platform teams have done a superb job, particularly with RAY. Responses are quick and follow-up is excellent. I highly recommend them.
Lucky is the best. Her prices are very reasonable, and she is always super responsive. I have never had an issue with her, and she consistently helped me with whatever I asked. She never disappointed and always delivered exactly what I needed.
Absolutely outstanding service from Lucky! From start to finish, the communication was clear, friendly, and professional. Every request I had was handled quickly and with great attention to detail. This has truly been the best service experience I’ve had so far, and I’m extremely satisfied with the results. Highly recommended!
Grateful for your kind words! Our team works tirelessly to perfect your fulfillment experience, and we're just getting started. Ready when you need us!
Hannah has been an absolute star! She’s always ready to help with anything I need — quick to respond, friendly, and incredibly knowledgeable. No matter the question or request, she goes above and beyond to make sure everything is handled perfectly. The app itself works seamlessly and has made my work so much easier. Smooth performance, intuitive design, and zero issues. Having great technology is one thing, but having someone like Hannah on the other end makes all the difference. Couldn’t be happier!
Your feedback means the world to us! We're honored to be your fulfillment partner and can't wait to help you scale your business further. Here's to more seamless orders ahead!
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