All reviews

Rating Breakdown

  • 5
    82% (635 ratings)
  • 4
    6% (50 ratings)
  • 3
    3% (22 ratings)
  • 2
    2% (19 ratings)
  • 1
    7% (52 ratings)
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5 / 5 Share

Nov. 26, 2021

Easy to setup and integrates seamlessly with the shop front without creating too much UI friction.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

The customer service I received from Jay at trusted site was amazing! I was so frustrated with the app I was planning on deleting it! He fixed everything in under 24 hours and really alleviated a lot of the stress of running an online shop on your own with a million apps. Having one less thing to deal with really helps! Thanks so much for the service!

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Jay Maudlin (TrustedSite Support) and Stephanie Filas is the best. Both of them are very professional and handle and will like to understand my request and make it happen.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I use this app to build trust with my visitors and give them a reason to shop with confidence. I needed help implementing the other important trust badge codes throughout my store. I had the pleasure of getting assistance from Jay. He is very friendly and professional. Everything was taken care of with very minimal effort from me. Thanks again!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Jay was great in helping us add the trusted site trust marks on our website. The response was not always quick but that is expected to an extent given the different time zones we are operating in. We look forward to seeing whether the trust marks increase conversion.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Jay was very helpful in setting up the Trust badges on our website theme and accommodating to the changes we requested.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Reached out to TrustedSite to have dialog about option for niche store, received phone call with suggestions and also recommendation to add Trust badges that were included in package but not visible on site. Jay was totally helpful in accomplishing the set-up to take advantage of trust badge placement in critical checkout locations.

Using app

About 3 years

Total reviews

22

Average rating

5.0

5 / 5 Share

July 30, 2021

Great app. Very happy to use the app. TrustedSite is a great tool to provide credibility and protection to your store.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2021

I used this app to display the Trust logo on my website. Initially I had issues, but contacted customer service and they were brilliant. Would highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

This is a must app for online stores. Support team is outstanding, and helpful. They wake through the process with you. I am very pleased with the service.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2021

Unbelievable service. Thank you Jay Maudlin for guiding me through the options and then making the time to help me with my site. Regards Nicci

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2021

The customer care at Trustsite provided helpful information and assistance addressing the situations on the website every step during the process. The badges were implemented quickly in the relevant pages of the online store. The experience was efficient and seamless.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2021

Jay was very helpful! He was quick and implemented the badges on our site quickly. He explained why he placed them where he did to give us a better understanding.

Store

ValidQ

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Jay was very helpful explaining the intricacies of the app and them placing the trustmarks on my site.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2021

TrustedSite is an amazing application. My site is safe with TrustedSite. I love it. Thank you very much.

Store

KAHMANS

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

The person who helped with the install of the app (Jay) was very helpful, and answered all my questions. Thank You!

Store

TBWS

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

I am updating my review, first time I met some issues, fortunately Stephanie called me and help me out, very helpful very knowlegible

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2021

Thank you so much. Everything looks great; the placements are perfectly placed. I didn’t see anything that needed changed. I really appreciate your above and beyond service. I will definitely will be recommending Jay for quick and professional help and TrustedSite. I believe that having a validated website that is secure is exactly what customers are looking for these days and TrustedSite is there to help you make that happen and give peace of mind to visitors who are browsing and to customers.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

I used this app to help me build trust when a customer is buying online. They helped me set up the codes where I wanted them to appear on my site. Excellent customer care.

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2021

After doing lot of research, I recently downloaded the free version of Shopify trust which was already quite effective but then because of surge on additional visitors to my site madhafineart.com I decided to upgrade to the Pro version which also comes with additional McAfee certificate/badge. I got trusted site technical person to help me out putting the codes on my store. I thought I needed a shopify plus plan. But not really. You just simply need to contact the support team and they will do everything for you. They are super helpful. I bought the trusted site plan to get my site more secure checkout experience while providing my customers safety. Highly recommended !

Using app

Over 3 years

Total reviews

3

Average rating

5.0