All reviews

Rating Breakdown

  • 5
    82% (635 ratings)
  • 4
    6% (50 ratings)
  • 3
    3% (22 ratings)
  • 2
    2% (19 ratings)
  • 1
    7% (52 ratings)
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5 / 5 Share

May 3, 2021

Great service and easy setup. good choice for site security and I also like the Trusted site badge that appears in a users browser during their session

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

April 30, 2021

I got trusted site technical person to help me out putting the codes on my store. I thought I needed a shopify plus plan. No! Give them a call or email them you need help with codes on your site with shopify basic plan. I bought the trusted site plan to get my site more secure checkout experience while providing my customers safety.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Fast fantastic service. Job well done. Really made our website look professional and perform as well. Converts lookers into sales.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

Really good personal service, the application has helped boost my sales; I had pesonal service on all the issues I had, thank you TrustedSite

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

Great Assistance for final setup! I really think it makes the customer feel secure for online payments and navigation on our website! We will find it out very quickly... Thanks

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Jan. 26, 2022 - continued great service and functionality from this app and the TrustedSite team. July 10, 2021 - Continued great communication on questions and fast resolution on service requests. Thanks guys! April 7, 2021 - Always amazing service! Working through a theme update and received quick responses and resolution assisting with that integration. Thanks, guys!

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 7, 2021

Lord Huff and Puff, LLC This App certainly gives confidence to potential customers on my lordhuffandpuff.net retail website. The support from Jay is super efficient. Look forward to see the results and comments over the coming months.

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 4, 2021

I contacted their customer support team to have the widgets appear on my product page. Jay answered in one day and did it exactly how I wanted it very quickly. Trusted site helped increase my sales.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 23, 2021

I downloaded this to help build trust and confidence with my customers. I love it and the customer support is fantastic.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

Very satisfied with the work done. Fast and professional! Understood what we want and what we need and taken into account!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

This is a great app. I recently updated my theme and Jay made it real easy. He took care of everything. Very happy with TrustedSite.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

After doing some research on and searching for a company that had an umbrella policy of everything in one, I found TrustedSite. I contacted their support team in regards to adding trust badges and certificates to my shopify store and Jay responded back to my inquiry. He provided excellent service that surpassed expectations and was knowledgeable on what needed done.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

I have requested support a number of times and they have always been helpful and responsive! Jay M. Support Specialist is very capable.

Using app

About 3 years

Total reviews

13

Average rating

4.5

5 / 5 Share

Feb. 3, 2021

Huong Duong has very helpful and kind, he solved the matter within hours and we are very happy with the service provided. Thanks

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Fantastic customer service and tech support, at least I feel worth to pay my plan fee. Needless to say, those trusted badges are important to the site.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

I used this app to help me to increase trust in my site. I really like how it does works so easy and professional. You should know the customer support is one of the best I experienced online. I highly recommend this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

We've been using this app since 2016 and recently we changed themes, so we needed some help from them to add the certifications...all done in 24 hours. Fantastic customer service experience!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

We were concerned about ROI because this is not an inexpensive application. However, it more than pays for itself by boosting conversion, we have been over six figures monthly ever since adding this.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

They were very helpful. My site looks so much more reliable now. You can check out my website and see for yourself. https://naturesarena.com/

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

WOW... WOW... WOW... I can't begin to say how thankful I am to the technicians. At first, I started with the free plan to test it out but then I decided to invest in my brand and I couldn't be happier. I was having issues with the coding stressing myself out, I sent one ticket and bam it was fixed and they did the whole setup for me.. THANK YOU GUYS SOOOOO MUCH..

Using app

9 months

Total reviews

1

Average rating

5.0