All reviews

Rating Breakdown

  • 5
    76% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (5 ratings)

Reviews with Text

  • 100% (25)
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5 / 5 Share

March 29, 2021

Gute Preise im Vergleich zu anderen deutschen Anbietern und sehr stabile Verpackung, z.B. für Tassen. Bin auch mit den Produktionszeiten zufrieden

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

The app is very easy to set up and use. The provided video for the setup also helps to configure the shipping method perfectly. The support is extremely helpful and interested in the customer feedback. We will gladly rely on Picanova to scale our business and expand our collaboration.

Using app

26 days

Total reviews

1

Average rating

5.0

3 / 5 Share

March 18, 2021

If I understand the terms of service when you install their app. When you upload your artwork to their app. You grant them unlicensed and royalty free agreement for them to do whatever they want with the artwork. That means they can sell it on their own website with giving any kind of commission for it. I don't agree with that.

Using app

7 minutes

Total reviews

7

Average rating

3.9

Developer Reply

Thank you for your review. to clarify the "royalty-free "part of our terms and conditions mentioned in your review. Client Right to Grant License (# 5.1) This basically means that you ensure that you have received the permission from your customer to print the picture. Please note this is a general agreement which covers different use cases, including for instance end customer uploading their pictures through our partners websites. Limited License to End-Customer and Transaction Information (5.2) This is to give Picanova the possibility to carry out pre-printing, printing and fulfillment operations. Just to make you an example: when you upload your motive and you configure it, out of it we will need to generate the relevant print file which implies to crop, add margins, etc. - so by accepting this terms you are just allowing us to make sure that your print file will be generated and your order will be processed. Limited License to Clients Intellectual Property (5.3) In some cases, for example for canvases, we print our partners logo on the artwork backside. This is obviously appreciated by our customers, but since they own their brands, they have to explicitly grant us the permission to do so. So, I would like to reinsure you that we are not distributing or selling in any way our partners artworks. We know they are your most precious asset!

5 / 5 Share

March 12, 2021

Eine tolle Bereicherung für die PoD Welt. Hochwertige Produkte mit Versand aus Deutschland. Sehr zu Empfehlen. Preis, Leistung und Versandzeiten sind optimal.

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2021

We are working with Picanova since six months now. Quality of products is great, shipping is fast. In case of issues customer service is responsive and provides the most comfortable solution for our customer. Great to have an App for Shopify now, too!

Store

Junelli

Using app

36 minutes

Total reviews

4

Average rating

5.0