MESA: Workflow Automation for Shopify

MESA: Workflow Automation

Shopify automation platform

Rating

4.7

feedback

155

Reviews

chart

#319

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    25%
  • Less than a year
    51%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick and efficient assistance they receive, with specific mentions of team members like Daniel, Abby, Jordin, and Shannon. The app is praised for its ability to streamline workflows, save time, and offer customizable automation solutions. Many users found the interface user-friendly and the support team proactive in addressing any issues or custom requirements. However, there are a few negative reviews mentioning pricing changes and difficulties in using certain features.

Highlights

Exceptional Customer Support
User-Friendly Interface
Efficient Automation Solutions
Pricing Concerns
Customizable Workflows

Rating Breakdown

  • 5
    95% (147 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 12, 2024

Fantastic customer support, quick turnaround time. Go Daniel!

Using app

--

Total reviews

5

Average rating

4.8

Developer Reply

Glad Daniel could help quickly! We're here if you need anything else.

4 / 5 Share

Nov. 11, 2024

Extremely helpful team that will help develop workflows for you. Tons more options than the Shopify Flow app. The workflows can be challenging to build and not very intuitive.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 8, 2024

Best customer service I've had with an app so far! 10/10 customer support!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the fantastic feedback! We're thrilled to hear our support team made such a great impression.

5 / 5 Share

Nov. 8, 2024

Amazing app - I am no coding expert by any means but the functionality is very user friendly and if you have any problems the team is SO hopeful. I'm based in Aus, so the time difference can be tricky but both Abby and Jordin were able to assist with a flow I'd spent far too long trying to figure out and then went above and beyond by duplicating for our necessary locations. The other aspect I love about MESA that makes it far more advantageous than ShopifyFlow, is the ability to test your workflow time and time again before going live.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing! We’re thrilled that MESA’s ease of use and our team’s support—even across time zones—made a difference for your setup. We’re here anytime!

5 / 5 Share

Nov. 6, 2024

A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your feedback! Happy to hear MESA and Infinite Options are a good fit, and that our support team was able to make things easy. We’re here if you need us!

All reviews

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