MESA: Workflow Automation for Shopify

MESA: Workflow Automation

AI automation platform for Shopify

Rating

4.8

feedback

146

Reviews

chart

#438

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    40%
  • Less than a year
    44%
  • More than a year
    10%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team, particularly mentioning individuals like Abby, Daniel, Emily, Jordin, and Annette. Users appreciate the app's ease of use, powerful automation capabilities, and the efficiency it brings to their workflows. The support team is commended for being knowledgeable, responsive, and willing to go the extra mile to ensure the app meets the specific needs of each user. However, there are a few negative reviews mentioning issues with pricing changes and occasional mistakes in automation tasks that required manual intervention.

Highlights

Exceptional Customer Support and Knowledgeable Team
Ease of Use and Powerful Automation
Responsive and Tailored Solutions
Issues with Pricing Changes
Occasional Mistakes in Automation Tasks

Rating Breakdown

  • 5
    95% (139 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 96% (140)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2025

Great app and great support!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the review! We're always here if you need anything.

5 / 5 Share

Oct. 30, 2025

Very helpful customer support. Abby S. was great

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We’re so glad our support team could help and that you had a great experience.

5 / 5 Share

Oct. 27, 2025

Mesa is fast and efficient. Great to work with. Their service team is very knowledgeable. Quick reponse times and turn around time when helping with set up.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing! We’re happy to hear that you had a smooth setup experience and found our team to be quick and knowledgeable.

5 / 5 Share

Sept. 26, 2025

Mesa Workflow has been a game-changer for our business. The app is easy to use, powerful, and reliable. On top of that, the support team has been excellent—always responsive, knowledgeable, and willing to go the extra mile to make sure everything works smoothly. Highly recommend this app for anyone looking to streamline their processes!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thrilled MESA is helping your business run smoother! Thank you for highlighting our team. We’re excited to keep supporting your growth.

5 / 5 Share

Sept. 26, 2025

Daniel and Emily are amazing support specialists, and walked me through my custom workflow. Their help has saved me hours of work and headache. We worked out the bugs together and got it tailored specifically for my needs, and they were very patient and listened attentively not just to what I needed, but also why I needed it. 5 Stars and repeat business!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad Daniel and Emily made setup easy and saved you time. Thank you for the 5-star review. We’re here anytime you need us!

All reviews

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