MESA: Workflow Automation for Shopify

MESA: Workflow Automation

AI automation platform for Shopify

Rating

4.7

feedback

165

Reviews

chart

#329

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    24%
  • Less than a year
    44%
  • More than a year
    25%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Users appreciate the helpful and responsive nature of the customer support, with specific mentions of team members like Daniel, Abby, Jordin, and Shannon. The app is praised for its user-friendly interface and the ability to create complex workflows easily. However, there are some negative reviews regarding the pricing structure, with users expressing concerns about unexpected charges and high costs for certain functionalities. Some users also mentioned difficulties in setting up workflows and occasional technical issues.

Highlights

Excellent customer service and support
User-friendly interface and easy workflow creation
Concerns about pricing structure and unexpected charges
Occasional technical issues and setup difficulties

Rating Breakdown

  • 5
    95% (156 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2025

Automation with MESA saves so much time and is possible without detailed programming knowledge. The support is top notch.

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

March 20, 2025

Daniel was really helpful in setting up a complex automation.

Using app

5 months

Total reviews

9

Average rating

4.9

Developer Reply

Thanks for the great feedback! We're glad Daniel could help with your automation setup. Let us know if you need anything else!

5 / 5 Share

March 11, 2025

Awesome support! The workflow we were about to set up was rather tricky but the amazing team at MESA never gave up! Thanks so much for your support and hands-on mentality. You were super quick and efficient <3

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad our team could help with your tricky workflow! Your success is our priority, and we’re always here to support you.

5 / 5 Share

March 10, 2025

Extremely useful app, and incredibly responsive and helpful support team.

Store

GLDN

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Glad you find MESA useful—we're always here to help!

5 / 5 Share

March 6, 2025

No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person. We highly recommend this tool.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! We're glad you're enjoying MESA. We're always happy to assist if you need help or have any questions!

All reviews

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