MESA: Workflow Automation for Shopify

MESA: Workflow Automation

Build AI agents to integrate, automate, and simplify your shop

Rating

4.8

feedback

153

Reviews

chart

#340

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    39%
  • Less than a year
    42%
  • More than a year
    11%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's automation capabilities and the exceptional customer support provided by the team. Many users highlighted the ease of use of the app, its powerful features, and the efficiency it brings to their workflows. The support team, including individuals like Jordin, Daniel, and Abby, received high praise for their responsiveness, knowledge, and willingness to go above and beyond to help users set up custom workflows. Users also appreciated the quick response times and the patience of the support team in guiding them through complex automations. However, there were a couple of negative reviews mentioning issues with the pricing structure and occasional mistakes in automation, leading to dissatisfaction with the app's performance in those cases.

Highlights

Positive reviews highlighting the app's automation capabilities and ease of use
Exceptional customer support provided by the team
Praise for specific support team members like Jordin, Daniel, and Abby
Efficiency and power of the app's features
Negative reviews mentioning issues with pricing structure and occasional mistakes in automation

Rating Breakdown

  • 5
    95% (145 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 96% (146)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 9, 2026

Fantastic customer service! Really helped bail me out of a jam!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear our support team could help! We're always here if you need us.

5 / 5 Share

Feb. 4, 2026

Incredible customer support. Found a solution that will save my team multiple hours per week.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad MESA is saving your team time! Always feel free to reach out.

5 / 5 Share

Jan. 5, 2026

Jordin S was SO great! I am not a techy/code person at all, so he saved me so much time and effort trying to solve my problem myself. He not only helped me identify the possible solution to my problem, he even fixed it for me so I didn't have to struggle! Can't thank him enough!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We’re glad Jordin could jump in, save you time, and get everything sorted. We’re always here if you need anything else.

5 / 5 Share

Jan. 2, 2026

Great App! Enables us to automate so many things that would otherwise be incredibly difficult and time-consuming the manage. The support team is also very responsive and helpful in setting up automations that are a bit more complex than my brain can handle.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! We’re glad MESA is helping simplify complex automations, and that our support team could help get everything set up smoothly.

5 / 5 Share

Dec. 11, 2025

Abby S. was extremely helpful, knowledgeable and thorough in handling my problem. She is definitely worth five stars! If everything was this easy in my day!!! Sticking with Mesa for workflow automation definitely!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the great review! We’re happy Abby could help, and appreciate you choosing MESA.

All reviews

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