MESA: Workflow Automation
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uninstalled this app and was billed for it a month later. I cant find who I need to talk to about this. Sick an tired of having to have an app to do anything within my store. Every time I turn around it some bs I have to deal with.
Thanks for your feedback, and apologies for the frustration. Shopify handles billing at the start of each cycle, which is unfortunately out of our control. That said, we had already processed a refund prior to this review being posted. If there's anything still unresolved, please don’t hesitate to reach out to us at [email protected].
App would be great if it would work properly. Makes soo many mistakes every second day. Need to check every day if it made a mistake and edit manually. This is so annoying and time consuming. Really unsatisfied with this app. It is just an automation which should not be hard at all to run smoothly.
We're genuinely sorry to hear about your frustrating experience with our app, and we apologize for the inconvenience these issues have caused you. Automation should indeed simplify your workflow, not add to your tasks. Your feedback is crucial for us to improve, and we're keen to resolve the problems you've encountered. Could you please reach out to our support team directly? We'd like to understand the specific issues in more detail and work closely with you to ensure a smoother, more reliable experience moving forward. Your satisfaction and success matter to us, and we're here to help make things right.
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