MESA: Workflow Automation
Automate the work that runs your store
Rating
4.9
feedback
157
chart
#399
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
40%
-
Less than a year
41%
-
More than a year
11%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and the team's willingness to go above and beyond to help with setting up custom workflows. The app itself was described as a game-changer for automating various tasks in Shopify stores, saving users time and effort. Users also appreciated the user-friendly interface and the ability to create complex workflows without extensive programming knowledge. However, there were a few negative reviews mentioning issues with pricing and limited customization options compared to other similar apps like Zapier.
Highlights
Review RSS Feed
All reviews
May 14, 2026
MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features. I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.
This made our day! Glad the platform and support have been hitting the mark. Congrats on the upgrade and thanks for the stellar review!
May 14, 2026
Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.
Real people, real support, that's what we're all about! So glad onboarding was a breeze. Thanks for the kind words and the recommendation!
March 25, 2026
Good support from the team and escalating my query to help with the new feature
Thank you for the great review! We're so happy our support team could come through for you. Enjoy using MESA!
March 17, 2026
Excellent customer service! Fast live chat that resolves issues immediately. (Thanks Jordin S!!) Excellent app for automations.
Thank you for the feedback! We're glad to hear that MESA is working out great for you.
March 4, 2026
Mesa has become the hub for all things automation in our Shopify store. We have been able to utilize Mesa to connect, automate and transform many of our previously manual operations. From finance to scheduling, and many other areas in between. Their support has been timely and extremely helpful, even helping to troubleshoot or create custom workflows when needed.
We're thrilled MESA has become your automation hub! That's exactly what we aim for. We're always here if you need us for any troubleshooting down the road.
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