MESA: Workflow Automation
The reviews for the MESA Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the ease of onboarding, the ability to automate various tasks, and the responsiveness of the support team in resolving issues and creating custom workflows. Many users mention specific support team members like Jordin, Abby, and Daniel who have been instrumental in helping them set up complex automations and troubleshoot problems effectively. The app is praised for its user-friendly interface, powerful automation capabilities, and the significant time-saving benefits it offers to businesses.
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This automation saved hours of data entry work!!! The setup was a bit confusing for me even using the ai assistant BUT Abby S. from MESA jumped on the chat and saved the day! Amazing support and customer service. I was ready to give up and now I am never leaving! Thanks MESA and Abby!
MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features. I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.
This made our day! Glad the platform and support have been hitting the mark. Congrats on the upgrade and thanks for the stellar review!
Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.
Real people, real support, that's what we're all about! So glad onboarding was a breeze. Thanks for the kind words and the recommendation!
Good support from the team and escalating my query to help with the new feature
Thank you for the great review! We're so happy our support team could come through for you. Enjoy using MESA!
Excellent customer service! Fast live chat that resolves issues immediately. (Thanks Jordin S!!) Excellent app for automations.
Thank you for the feedback! We're glad to hear that MESA is working out great for you.
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