MESA: Workflow Automation
Workflow automation as flexible and powerful as your business.
Rating
4.7
feedback
137
chart
#768
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
31%
-
Less than a year
54%
-
More than a year
9%
Reviews Summary
The reviews for the MESA app on Shopify are overwhelmingly positive, with users praising the exceptional customer support provided by the MESA team. Customers highlight the quick responses, personalized assistance, and willingness of the support team to help set up and customize workflows. The app is commended for its user-friendly design, ease of use, and the time-saving benefits it offers through automation. Users appreciate the flexibility and functionality of the app, especially in creating custom workflows tailored to their specific business needs. However, there are a few negative reviews that mention issues with pricing changes, billing discrepancies, and occasional technical errors that require manual intervention.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 27, 2024
this app is very hard to use doesn't have very many options for different workflow. I would recommend zapier way more because zapier has way more options and customization as well as it's cheaper. Plus this app charged me after I installed the app. Horrible experience would not recommend.
May 22, 2024
MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.
May 17, 2024
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
May 10, 2024
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
May 1, 2024
Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast. It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.
We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!
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