MESA: Workflow Automation
Shopify automation platform
Rating
4.7
feedback
155
chart
#319
All reviews
Rating Breakdown
Review RSS Feed
Nov. 12, 2024
Fantastic customer support, quick turnaround time. Go Daniel!
Glad Daniel could help quickly! We're here if you need anything else.
Nov. 8, 2024
Best customer service I've had with an app so far! 10/10 customer support!
Thanks so much for the fantastic feedback! We're thrilled to hear our support team made such a great impression.
Nov. 8, 2024
Amazing app - I am no coding expert by any means but the functionality is very user friendly and if you have any problems the team is SO hopeful. I'm based in Aus, so the time difference can be tricky but both Abby and Jordin were able to assist with a flow I'd spent far too long trying to figure out and then went above and beyond by duplicating for our necessary locations. The other aspect I love about MESA that makes it far more advantageous than ShopifyFlow, is the ability to test your workflow time and time again before going live.
Thank you for sharing! We’re thrilled that MESA’s ease of use and our team’s support—even across time zones—made a difference for your setup. We’re here anytime!
Nov. 6, 2024
A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!
Appreciate your feedback! Happy to hear MESA and Infinite Options are a good fit, and that our support team was able to make things easy. We’re here if you need us!
Nov. 5, 2024
Amazing app, that basically takes Shopify flow idea to the next level, with a very simple graphical interface and a ton of functionality. Jordin was able to help me promptly with more advance setups. The developers are very proactive and quick to assist. Must have app in my opinion
Thanks for the feedback! We're thrilled MESA's features and support made a difference. Reach out anytime!
Oct. 22, 2024
This is a livesaver app that has helped with 2 of the sites that I'm running. Shout out to Daniel on the support team for going way above and beyond to help me figure out a solution before my launch!
Thanks for the review! Great to hear MESA has been helpful for your sites. Feel free to reach out anytime you need further assistance!
Sept. 6, 2024
Had issues with a connection - support was very helpful in getting things resolved. Thanks for the help, Daniel!
Glad to hear our support team was able to assist you with the connection issue! We're here if you need any more help in the future. Thanks for sharing!
Aug. 28, 2024
great support at this business
Thanks for the kind words! We're glad to hear you had a positive experience with our support team.
Aug. 14, 2024
MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!
Thanks for your awesome review! We're thrilled MESA empowered you to build complex workflows and that our support team helped solve the puzzle. We're here anytime!
July 19, 2024
love the experience, easy and great support!
Thank you for the positive feedback!
July 16, 2024
Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!
Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!
July 8, 2024
Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.
We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!
June 27, 2024
Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.
Thanks for the fantastic review! We're thrilled to hear our features and support have been helpful. We're here for any further assistance you may need!
Aug. 14, 2024
Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.
Gracias por tu reseña. Nos alegra que MESA y nuestro equipo hayan cumplido con tus expectativas. ¡Siempre estamos aquí para ayudarte con cualquier duda o problema!
June 4, 2024
I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!
We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!
May 22, 2024
MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.
We're so glad MESA made automating your jewelry store easy! Your appreciation for its adaptability means a lot. Thanks for the feedback!
May 17, 2024
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
May 10, 2024
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
May 1, 2024
Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast. It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.
We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!