Bird: Email, SMS, WhatsApp for Shopify

Bird: Email, SMS, WhatsApp

Communicate with customers across WhatsApp, SMS, Email & More
Rating
1.4
Feedback
3
Reviews
Chart
#7,937
Shopify

All reviews

1 / 5 Share
April 23, 2026

The service offered here is extremely poor. You spend weeks begging for a ticket to be attended to. They don't mind copying and pasting the same response "I don't know, I'll escalate" Thee worst experience getting anything to work and the support people if they even exist, simply have no customer centric attitude.

Store Using app Total reviews Average rating
Vicetech Merchants 9 3.7
1 / 5 Share
Oct. 11, 2024

Terrible Support and app doesnt work. The app is not compatible with Shopify as stated you need to setup rules which is not stated before you setup, and the setup is extremely complicated. Complete waste of time. Connected everything and deleted again and got nothing to work. Reached out to support and then advised rules need to be setup etc. Also had a call setup which the guy cancelled without asking me and advised he cant help me. Worst app experience I have ever had. And must say this platform looked super cool.

Store Using app Total reviews Average rating
Octafield 4 days 2 3.0

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