Bird: Email, SMS, WhatsApp
Communicate with customers across WhatsApp, SMS, Email & More
Rating
1.5
feedback
4
chart
#6,163
All reviews
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April 23, 2026
The service offered here is extremely poor. You spend weeks begging for a ticket to be attended to. They don't mind copying and pasting the same response "I don't know, I'll escalate" Thee worst experience getting anything to work and the support people if they even exist, simply have no customer centric attitude.
Oct. 11, 2024
Terrible Support and app doesnt work. The app is not compatible with Shopify as stated you need to setup rules which is not stated before you setup, and the setup is extremely complicated. Complete waste of time. Connected everything and deleted again and got nothing to work. Reached out to support and then advised rules need to be setup etc. Also had a call setup which the guy cancelled without asking me and advised he cant help me. Worst app experience I have ever had. And must say this platform looked super cool.