All reviews

Rating Breakdown

  • 5
    89% (141 ratings)
  • 4
    6% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2023

A customer let me know that they didn't see my scheduler on my website. I reached out to support and within minutes the issue was resolved. Seems like it was just disabled and the rep quickly enabled and got it back up and running. Great service rep and quick resolution. Thank you!!

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 16, 2023

I love this

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 9, 2023

App doesn't work just keeps showing the loading screen, I reached out to support and there was no answer even after waiting several days.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 27, 2023

This is the only app I’ve found so far that makes it possible to place the booking calendar on other pages besides the product pages. The customer service is also great. I 10/10 recommend this app!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2023

Had an issue, had it resolved quickly by their support team. I appreciate the timely response and manner in which my issue was resolved. Product is good and will recommend.

Using app

27 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review. We just tested your app and found no issues with the limitation rule you have in place; please refer to our tests created for 5/26/23. After 3 appointments were made we were unable to make a 4th. Please email us if you have any questions, we'd be happy to assist.

1 / 5 Share

April 6, 2023

When its working its great but 90% of the time the app wont load or show me the calendar and so Ive missed several appointments, theres no way to contact for help either through the help button.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry to hear about this issue. The problem is resolved by simply clearing your browser cache. We offer help through the app and you can reach us from several touch points within your Shopify admin. You did send us a message regarding this matter and we replied directly via email.

5 / 5 Share

March 31, 2023

After trying out several different scheduling apps, I FINALLY found one that is easy to use! What a relief! Thank you for creating a user friendly/customer friendly app. Its one less thing to have to worry about when creating a website. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Little rough getting set up and working right on my website. The support staff was very quick to address the issues. Very happy with this product as it meets my needs perfectly as a mobile service company.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review Thomas. We're happy that you're happy.

5 / 5 Share

March 1, 2023

Very quick and attentive. Their support team is very knowledgeable and friendly. The scheduler itself is very easy to learn and implement into any forum. I’ve been using it for about 8 months now and I have no complaints. Love the platform!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and support of our platform. We genuinely appreciate having you as a long time customer.

5 / 5 Share

Feb. 25, 2023

Clark is very helpful. I installed this app a year ago, it done what I wanted but after a year I noticed several things I wanted to see could be improved. I messaged Clark and he jumped on even after hours and started going to work on my concerns. I even stepped away for over an hour and he was still on line waiting for me to get back with him to ensure he has resolved all my concerns. Top notch service from Clark for sure.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 12, 2023

This app doesn't work, it keeps loading and refuses to launch. Literally the only app that does this.

Using app

About 9 hours

Total reviews

1

Average rating

1.0

Developer Reply

The issue you may have experienced could be due to the fact that your store is still not publicly available or that you were trying to view the widget while in preview mode. We can help you troubleshoot if you'd like.

2 / 5 Share

Feb. 7, 2023

Works okay, but they sell your email and info. Got a bunch of spam emails and this is the only app I have installed

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

This is simply not true. We do not have access to your email and all store data is securely managed by Shopify. I would suggest that you contact Shopify support to discuss this as it has nothing to do with the app.

4 / 5 Share

Dec. 12, 2022

Very abruptly the app was no longer accessible and clients were unable to schedule appointments on the website. This was a very untimely occurrence as it happened during the busiest time for appointment scheduling for the holidays and left me scrambling for a replacement. I did send a message regarding the errors but did not receive a response until Monday. The issue was resolved. Since this is the only app that meets my appointment needs, it is great to have it up and running again.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We're sorry that you experienced this temporary and brief issue in service; thank you for reporting the issue. You didn't receive a response to your inquiry right away because our team does not work extended hours on weekends.

4 / 5 Share

Dec. 7, 2022

Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 6, 2022

I love this App, does just what I need it to do for my business. I had a question about a feature on the App and the service response was quick and helpful. A perfect experience.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Clark’s customer service was outstanding. I’ve used several apps over the years and his response time, and service was far and away the best I’ve experienced.

Using app

14 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 28, 2022

I think the app is probably good and Clark via did reply but installation for a layperson is not easy. Its a busy time of season but customer service was short and far from helpful. Frustrating but 'tis the season I guess

Using app

About 3 hours

Total reviews

1

Average rating

2.0

Developer Reply

We always provide timely support but it should not be expected that we can reply every minute, on the minute; your original request came in before we were even open for business. The app was working as you requested and we even went the extra step to setup an example for you.

5 / 5 Share

Nov. 17, 2022

Highly recommend! App is really easy to use for clients and can be customised to match themes. Support team are great - very helpful and quick response times. 10/10

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I had a few questions regarding the sync of my calendar on all my products. Clark from customer care was quick to respond and even fixed my issue in minutes! This app is great for my pet sitting business!! 5 Star customer care!!

Using app

18 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 24, 2022

The customer support is very good, the app is kind of hard to grasp yourself. Overall very happy with the app and what it offers.

Using app

6 months

Total reviews

1

Average rating

4.0