SLOT Appointment Booking App
SLOT Appointment Booking App | Best Scheduling Solution
Rating
4.8
feedback
160
chart
#7,238
All reviews
Rating Breakdown
Review RSS Feed
Jan. 12, 2024
The customer service is excellent. I looked at several appointment apps and this one is user friendly. I highly recommend this app!
Dec. 11, 2023
A customer let me know that they didn't see my scheduler on my website. I reached out to support and within minutes the issue was resolved. Seems like it was just disabled and the rep quickly enabled and got it back up and running. Great service rep and quick resolution. Thank you!!
Aug. 9, 2023
App doesn't work just keeps showing the loading screen, I reached out to support and there was no answer even after waiting several days.
July 27, 2023
This is the only app I’ve found so far that makes it possible to place the booking calendar on other pages besides the product pages. The customer service is also great. I 10/10 recommend this app!
April 22, 2023
Had an issue, had it resolved quickly by their support team. I appreciate the timely response and manner in which my issue was resolved. Product is good and will recommend.
Thank you for your review. We just tested your app and found no issues with the limitation rule you have in place; please refer to our tests created for 5/26/23. After 3 appointments were made we were unable to make a 4th. Please email us if you have any questions, we'd be happy to assist.
April 6, 2023
When its working its great but 90% of the time the app wont load or show me the calendar and so Ive missed several appointments, theres no way to contact for help either through the help button.
We are sorry to hear about this issue. The problem is resolved by simply clearing your browser cache. We offer help through the app and you can reach us from several touch points within your Shopify admin. You did send us a message regarding this matter and we replied directly via email.
March 31, 2023
After trying out several different scheduling apps, I FINALLY found one that is easy to use! What a relief! Thank you for creating a user friendly/customer friendly app. Its one less thing to have to worry about when creating a website. Thank you!
March 10, 2023
Little rough getting set up and working right on my website. The support staff was very quick to address the issues. Very happy with this product as it meets my needs perfectly as a mobile service company.
Thank you for your review Thomas. We're happy that you're happy.
March 1, 2023
Very quick and attentive. Their support team is very knowledgeable and friendly. The scheduler itself is very easy to learn and implement into any forum. I’ve been using it for about 8 months now and I have no complaints. Love the platform!
Thank you for your kind words and support of our platform. We genuinely appreciate having you as a long time customer.
Feb. 25, 2023
Clark is very helpful. I installed this app a year ago, it done what I wanted but after a year I noticed several things I wanted to see could be improved. I messaged Clark and he jumped on even after hours and started going to work on my concerns. I even stepped away for over an hour and he was still on line waiting for me to get back with him to ensure he has resolved all my concerns. Top notch service from Clark for sure.
Feb. 12, 2023
This app doesn't work, it keeps loading and refuses to launch. Literally the only app that does this.
The issue you may have experienced could be due to the fact that your store is still not publicly available or that you were trying to view the widget while in preview mode. We can help you troubleshoot if you'd like.
Feb. 7, 2023
Works okay, but they sell your email and info. Got a bunch of spam emails and this is the only app I have installed
This is simply not true. We do not have access to your email and all store data is securely managed by Shopify. I would suggest that you contact Shopify support to discuss this as it has nothing to do with the app.
Dec. 12, 2022
Very abruptly the app was no longer accessible and clients were unable to schedule appointments on the website. This was a very untimely occurrence as it happened during the busiest time for appointment scheduling for the holidays and left me scrambling for a replacement. I did send a message regarding the errors but did not receive a response until Monday. The issue was resolved. Since this is the only app that meets my appointment needs, it is great to have it up and running again.
We're sorry that you experienced this temporary and brief issue in service; thank you for reporting the issue. You didn't receive a response to your inquiry right away because our team does not work extended hours on weekends.
Dec. 7, 2022
Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team
Dec. 6, 2022
I love this App, does just what I need it to do for my business. I had a question about a feature on the App and the service response was quick and helpful. A perfect experience.
Nov. 29, 2022
Clark’s customer service was outstanding. I’ve used several apps over the years and his response time, and service was far and away the best I’ve experienced.
Nov. 28, 2022
I think the app is probably good and Clark via did reply but installation for a layperson is not easy. Its a busy time of season but customer service was short and far from helpful. Frustrating but 'tis the season I guess
We always provide timely support but it should not be expected that we can reply every minute, on the minute; your original request came in before we were even open for business. The app was working as you requested and we even went the extra step to setup an example for you.
Nov. 17, 2022
Highly recommend! App is really easy to use for clients and can be customised to match themes. Support team are great - very helpful and quick response times. 10/10