SLOT Appointment Booking App

Jan. 2, 2024

They made an update to the app, now it doesn't work and their support is non existent. It says that they reply in 3 minutes or less, it's been over 12 hours and nothing. I wrote to them during business hours and so far no word from anyone on their team. Prior to their update, the app was ok, and it did what it had to. Now it doens't work at all, so even when peopel do schedule a call you can't see it and you end up just getting angry customers saying that no one is calling them. Stay away from this app.

Sept. 30, 2022

Clark helped me quickly when I was stuck with install and needed help! So far we are loving the app!

Sept. 15, 2022

I definitely struggled with it when I was first setting it up. However, The developer was always INSANELY fast to get back to me about any issues that I had. He even worked with me on a Sunday Morning for 2 hours to get everything fixed and helped create different options to make sure my clients could navigate everything better. Truly recommend this service.

Aug. 26, 2022

Rockstar service! They got back to me super fast! Appreciate the on-hands help here. Definitely go to these guys if you need a scheduler!

Aug. 23, 2022

So far so great!!! The app seems to meet all my needs and the customer service is so helpful. I'm looking forward to using this scheduling app!

Aug. 12, 2022

Clark was amazing and he helped me greatly to troubleshoot all of my problems I was having trying to set up my business with the app! This app and the support team are phenomenal!

July 27, 2022

I was attempting to use this app to integrate appointments for my studio. Set up was difficult due to the lack of instruction, demo, or help pages available for users. Once that was finally figured out- there were other issues with clients being able to check out without paying, and check out by paying and not scheduling. Schedules were not populating accurately and the help chat takes way too long to respond- not answering vital questions. For example- how can I add appointments on the back end of the above happens- to make sure the time is blocked off and make sure that clients have their appointment locked in. No response- or delayed response that takes 3 hours to get an issue resolved. I’m really not happy with this app and will be looking elsewhere. I understand that there are issues with new apps- however these things are the basic functionality- book an appointment and pay at check out for your selected date and time. This is not what happens currently. I hope they fix it soon!

July 1, 2022

Needed supported on fixing the overlay text which was not clear once appointment had been booked by Customer. Provided details to Clark who was able to understand my needs and fix very quickly! Couldn't be happier with the service provided

June 13, 2022

The customer service during set up was incredible. I am not the most savvy person on Shopify, but Clark led me along the way and made the implementation seamless! Thanks Clark!

June 1, 2022

This app was the perfect solution to a scheduled service we implemented. Had an issue and Clark helped me fix it painlessly

June 1, 2022

Customer service was fantastic. Only problem that I run into with this app is that I was unable to implement this tool myself through my preferred products pages ... not the most user friendly and essentially makes you depend upon customer service to do the work for you. Still works well and the results I have are pretty good. So all in all, 4 stars.

May 27, 2022

Clark has the fastest response I’ve seen out of any app on Shopify! He went above and beyond to fix the problem I created.

May 23, 2022

Clark was so helpful! He resolved the issue quickly and I appreciate his suggestion/ workaround for our issue with linking the booking to our homepage. God bless!

May 13, 2022

Just started using this app and the support has been amazing. I had trouble installing it and with the chat feature was able to quickly remedy my mistakes and have it working correctly!

May 3, 2022

Clark was totally amazing in Helping me get set up and the app working the way I needed it to!! This will certainly help streamline our booking system and offer our customers the fast and easy way of booking online!

March 23, 2022

Exactly what I was looking. But almost anyone could say that because it does almost everything.. well, maybe everything. And it's cheap.. although I wasn't looking for cheap. The best part, though, was when I hit the chat button, expecting nothing, or worse.. a bot, and instead got a real live English-speaking person who, with just a few (chat) words on my part, proceeded to setup my account exactly as I wanted it from his end (as an admin), in just a few minutes. In. Out. Perfect. I'm set. So I'm sticking with this app.

March 8, 2022

great customer service when app wasn't working on my site correctly. i got great assistance from Clark.

Feb. 22, 2022

It seems quite straightforward but I feel like the language could be plainer and easier to understand. It wasn't immediately obvious to me how to install the widget to my shopify page without making a new page (mine was already done) and I doubt I would have been able to figure out the code had I not asked for help.

Feb. 8, 2022

Clark is absolutely amazing. I have been having some issues getting started and he has been patient with me, and helped every step of the way. I am keeping this scheduling app mainly because of his help and ability to assist me getting things set up. I hope to always be able to connect with Clark when I need help. He is the best!

Feb. 6, 2022

I am NOT a computer savvy person yet I was able to add this app to my site. I got stuck with applying times correctly and I reached out in the Chat for help. Clarke was helpful in getting me set up and explained where the snag was. I am a happy customer!