SLOT Scheduling Booking App
Appointment booking app, calendar booking, rentals, Calendly
Rating
4.9
feedback
108
chart
#8,106
All reviews
Review RSS Feed
Dec. 12, 2022
Very abruptly the app was no longer accessible and clients were unable to schedule appointments on the website. This was a very untimely occurrence as it happened during the busiest time for appointment scheduling for the holidays and left me scrambling for a replacement. I did send a message regarding the errors but did not receive a response until Monday. The issue was resolved. Since this is the only app that meets my appointment needs, it is great to have it up and running again.
We're sorry that you experienced this temporary and brief issue in service; thank you for reporting the issue. You didn't receive a response to your inquiry right away because our team does not work extended hours on weekends.
Dec. 6, 2022
I love this App, does just what I need it to do for my business. I had a question about a feature on the App and the service response was quick and helpful. A perfect experience.
Nov. 29, 2022
Clark’s customer service was outstanding. I’ve used several apps over the years and his response time, and service was far and away the best I’ve experienced.
We’re thrilled to hear that our customer service exceeded your expectations. It’s great to know that our response time and support stood out compared to other apps you’ve used. Thank you for sharing your experience and for trusting our app!
Nov. 28, 2022
I think the app is probably good and Clark via did reply but installation for a layperson is not easy. Its a busy time of season but customer service was short and far from helpful. Frustrating but 'tis the season I guess
We always provide timely support but it should not be expected that we can reply every minute, on the minute; your original request came in before we were even open for business. The app was working as you requested and we even went the extra step to setup an example for you.
Nov. 17, 2022
Highly recommend! App is really easy to use for clients and can be customised to match themes. Support team are great - very helpful and quick response times. 10/10
We’re happy to hear that the app is easy to use for your clients and can be customized to match your theme. It’s great that our support team was responsive and helpful. Thanks for recommending us! 🌟
Jan. 2, 2024
They made an update to the app, now it doesn't work and their support is non existent. It says that they reply in 3 minutes or less, it's been over 12 hours and nothing. I wrote to them during business hours and so far no word from anyone on their team. Prior to their update, the app was ok, and it did what it had to. Now it doens't work at all, so even when peopel do schedule a call you can't see it and you end up just getting angry customers saying that no one is calling them. Stay away from this app.
We’re glad to let you know that the recent issue has been fully resolved. The app is now functioning properly, and all scheduled calls should be visible as expected. We sincerely appreciate your patience and understanding, and we’re committed to ensuring a smooth experience moving forward. Thank you for your feedback!
Sept. 30, 2022
Clark helped me quickly when I was stuck with install and needed help! So far we are loving the app!
We’re happy to hear that the app has been easy to set up and that it’s working well for your store so far. Thank you for sharing your experience and for trusting our app!
Aug. 23, 2022
So far so great!!! The app seems to meet all my needs and the customer service is so helpful. I'm looking forward to using this scheduling app!
We’re glad to hear that the app is meeting all your needs and that our support team has been helpful. We’re excited for you to continue using the scheduling app and hope it makes managing your appointments even easier. Thank you for sharing your experience!
Aug. 12, 2022
Clark was amazing and he helped me greatly to troubleshoot all of my problems I was having trying to set up my business with the app! This app and the support team are phenomenal!
We’re thrilled that the app and our support team helped you set everything up smoothly and troubleshoot the issues you faced. It’s great to know the app is helping streamline your booking system. Thank you for your feedback!
July 1, 2022
Needed supported on fixing the overlay text which was not clear once appointment had been booked by Customer. Provided details to Clark who was able to understand my needs and fix very quickly! Couldn't be happier with the service provided
We’re glad to hear that the overlay text issue was resolved quickly and that the app is now working clearly for your customers. It’s great to know you’re happy with the service provided. Thank you for sharing your experience!
June 13, 2022
The customer service during set up was incredible. I am not the most savvy person on Shopify, but Clark led me along the way and made the implementation seamless! Thanks Clark!
We’re thrilled that the setup process was seamless and that the app has been easy to implement, even if Shopify isn’t your usual area. Thanks for sharing your experience! 🌟
June 1, 2022
This app was the perfect solution to a scheduled service we implemented. Had an issue and Clark helped me fix it painlessly
We’re happy to hear that the app was the perfect solution for your scheduled service. It’s great that our support person was able to help you resolve the issue quickly and smoothly. Thank you for sharing your experience and for choosing our app!
June 1, 2022
Customer service was fantastic. Only problem that I run into with this app is that I was unable to implement this tool myself through my preferred products pages ... not the most user friendly and essentially makes you depend upon customer service to do the work for you. Still works well and the results I have are pretty good. So all in all, 4 stars.
We’re happy that the app has been working well for your store overall. Thank you for your feedback regarding usability and integration with preferred product pages. Your input helps us make the app better for everyone! 🙌
May 13, 2022
Just started using this app and the support has been amazing. I had trouble installing it and with the chat feature was able to quickly remedy my mistakes and have it working correctly!
We’re glad that any installation issues were quickly resolved and that the chat support helped get everything working properly. Thank you for your feedback! 💚
May 3, 2022
Clark was totally amazing in Helping me get set up and the app working the way I needed it to!! This will certainly help streamline our booking system and offer our customers the fast and easy way of booking online!
We’re glad to hear that the app is now working exactly as you need and helping streamline your booking system. It’s great that the setup process was smooth and that your customers can easily book online. Thank you for sharing your experience!
Feb. 8, 2022
Clark is absolutely amazing. I have been having some issues getting started and he has been patient with me, and helped every step of the way. I am keeping this scheduling app mainly because of his help and ability to assist me getting things set up. I hope to always be able to connect with Clark when I need help. He is the best!
We’re glad to hear that the app has been helpful in getting you set up smoothly. It’s wonderful that you’re enjoying the scheduling app and that support has made the experience easy. Thanks for sharing your feedback! 🙌
Feb. 6, 2022
I am NOT a computer savvy person yet I was able to add this app to my site. I got stuck with applying times correctly and I reached out in the Chat for help. Clarke was helpful in getting me set up and explained where the snag was. I am a happy customer!
We’re glad that the app setup went smoothly and that you were able to resolve the issues you encountered. It’s great to know you’re satisfied with the results! ✅
Feb. 1, 2022
Catherine, Founder of THE SKIN WARDROBE WOW! So quick and easy to set up a basic booking app and quite customisable. After-sale service is also very helpful.
We’re happy to hear that setting up the booking app was quick and easy, and that the after-sale support was helpful. Thanks for sharing your experience! 🙌
Jan. 25, 2022
Clark from customer service did a great job helping me add some customization to the app. I'd still be scratching my head trying to add it to the navigation otherwise!
We’re glad the app helped you set up appointments smoothly and that the navigation for your customers was made simpler. It’s wonderful to know the support provided options to make everything easier. Thank you for your kind feedback! 💚
Jan. 24, 2022
I tried and deleted multiple apps until I found copilot. I was able to speak with the owner who helped set up the calendar to fit my specific needs. If something needed to be tweaked, they were prompt to getting back with me to help out. I would very much recommend this app.
We’re glad to hear that the app met your needs after trying other options. It’s great that the setup worked for your specific requirements and that our team was prompt whenever adjustments were needed. Thank you for recommending our app!