Metafields Custom Field Master
The Hulk Metafields Custom Fields App
Rating
4.4
feedback
86
chart
#139
All reviews
Rating Breakdown
April 6, 2020
I used this app to optimized my store product page. I can customize my product page with this app and able to provide more relevant information to prospective customers. So it helps a lot with sales and conversion. I highly recommended to all Shopify users. Plus the customer service is A + Thumbs up from me
Hi there, thank you for the review! We're so happy to see merchants use Metafields app for additional customization that provides additional information to prospects. We appreciate the kind word bout our support team :) Please let us know if we can assist with anything else! We look forward to seeing your increase in sales and customers while using Metafields Master app! Have a good day ahead.
March 5, 2020
This app is fantastic. It's hooked in with my store now so I can easily update fields across multiple pages by just updating one label on the app. Very very reliable!
This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Feb. 21, 2020
I was facing issues making changes to metafields. The support really helped me with that by providing me with a quick and easy solution to my problem. Thanks a lot!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Please let us know if you need anything else! We are always standing by to help. :)
Jan. 2, 2020
Great customer service as always!! many thanks
Thank you so much for your support :) We are always here if you need any assistance again!
Dec. 18, 2019
Amit and the rest of the team at Hulk have gone out of their way to help us launch the first iteration of our Shopify site. Metafields Custom Field Master is a well organized, extremely powerful tool for customizing all aspects of your site. Highly recommended!
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad Amit & team were able to help you out with getting your store ready to be launched. :-) We've got some top-notch customer support here at HulkApps and we're glad you chose us! Best of luck with your business! We look forward to seeing your continued success.
Nov. 19, 2019
Thanks guys! We were looking for a better way to manage our content on pages and now we can. You really helped us out!
Hi there! You're welcome! Thank you for sharing your experience with our app and taking your time to write this review.
Nov. 19, 2019
When ShopifyFD stopped working like it needed to, we needed a solution. This app lets us make the tweaks we need to really customize our product listings.
Hi there! Thanks so much for the review and for taking the time to write it. We are happy to see that you found our app useful.
Nov. 19, 2019
As usual, HulkApps crushes it (like all of their apps). This tool really lets us customize our shop as we want.
Hi there! We are glad that you love our apps and that you successfully utilized them in your store. We appreciate you taking the time to write the review, thank you!
Nov. 15, 2019
I have just started using the app. So far, so good. Support has been quite helpful in answering questions and helping out as well. All round a good purchase!
Welcome on board! We are glad you decided to choose us, and thank you for your kind words! Please don't hesitate to get in touch with our team; we would be happy to assist you if you have any questions again!
Sept. 17, 2019
Very easy to use. We were able to get all of our custom field data showing correctly. Love HulkApps!
Hi there! We are happy to see that you can easily use our app and we have to note that your review is much appreciated, thank you! If you think that there is any area for improvement, please check out the roadmap section of the app.
Aug. 14, 2019
We use this app across 4 of our websites and love it. It helps us manage product metafields and our customized product pages so much easier. The import/export option is also an easy way to make some bulk updates.
Thank you for your review. Don't hesitate to reach out with any questions.
Aug. 8, 2019
This the worst app ever. The export feature doesn't work and generally really awkward and long-winded to use. If anyone has an alternative please say!
Hey Marc, Definitely a bit harsh there. To be called the worst app EVER is certainly not cool or accurate. If the export feature doesn't work, please contact our support. Our app is built on top of SHOPIFY metafields and there could be other issues such as the Shopify API being inaccessible and other reasons. You don't need to use our app but would appreciate that you update your review to be more accurate. Bugs happen even with the top of apps and big guys like Google and Facebook. If it was a bug, I'm sure our team is on top of it. If it was related to other external errors, we are always happy to look at it and explain it. But please think of the words you use and hope you'll realize the the worst app EVER is certainly not accurate. Thanks,
July 3, 2019
Quite disappointed with this app. The app has been down multiple times in the past week, so we are unable complete our product details.
Hi there, Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently). We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs. We are actively working to improving the experience merchants have with us and will continue to do so. We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it. However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.
July 3, 2019
We use this metafields app to launch our Shopify Plus store. We are running into many issues. The app has gone down for an extended period of time. The app has also had bugs that we are waiting on them to fix. We are on day 7 of waiting on the fix and it is impacting our business. I cannot recommend this app.
Hi there, Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently). We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs. We are actively working to improving the experience merchants have with us and will continue to do so. We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it. However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.
July 3, 2019
This app allowed us to customize our product listings, which provides a better user experience when filtering products on our store. Thanks!
Thank you so much for your review. :)
June 20, 2019
i use this app to add extra text fields in products but searching for required product and working on bulk products is so hard... never recommend this app for bulk use. search option is so incomplete that it took a lot of time... need to improve this areas..
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
June 15, 2019
An update was made that caused an issue to our charts, but the team worked with us in a very friendly manner to quickly resolve. I recommend this team.
Thank you for letting us know about the issue. We do our best to give you the best experience you can get, and are thrilled to receive appreciation from you. :)
June 11, 2019
We asked for repeaterfields on the product pages and the HulkApps developers helped us install everything right away.
Hi there! Your review is much appreciated, thank you! We are always happy to help, if you need any additional help in the future, please don't hesitate to let us know.
June 7, 2019
An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
May 22, 2019
I'm not a web developer in anyway but I use this app to customize our theme and it's incredibly easy to use!
Thank you for sharing your experience with our app. It gives us immense pleasure to be helpful to merchants like you.