All reviews

Rating Breakdown

  • 5
    88% (151 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 96% (164)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2023

The setup was easy and I was able to setup up the menus quickly. I cannot speak about the support as I have not had use them so far.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We'll count it as a win that you were able to set everything up without contacting support 🙌🏆 Our US-based Customer Success team is ready to help if you run into any snafus in the future 😄

5 / 5 Share

March 13, 2023

Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

We're happy you made the switch too! Thanks for choosing Meteor 🙌

5 / 5 Share

March 5, 2023

This Mega Menu app is incredibly ease to use and customize and has much more accommodating pricing tiers compared to the other apps. I did need to reach out to their support team for one installation issue which they quickly addressed. The app is solid and has been a great tool for my store. Highly recommend.

Using app

24 days

Total reviews

4

Average rating

4.5

Developer Reply

Solid feedback, thanks for using Helium apps! 🏆

5 / 5 Share

Feb. 16, 2023

This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Love that little "extra" -- thanks for using Helium apps! 😄

5 / 5 Share

Feb. 7, 2023

I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your review! Glad we could assist 💪

5 / 5 Share

Jan. 24, 2023

Plug-and-play solution that really helped UX on my site. Premium is worthwhile -- shoutout to Brett for the extra hand getting things cleaned up.

Store

Guise

Using app

26 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for the excellent review and shoutout to Brett (our newest employee)! 😄

5 / 5 Share

Dec. 21, 2022

Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to share your experience! 😊

5 / 5 Share

Nov. 28, 2022

It's really easy to install and the support team is highly responsive! Recommend Meteor Mega Menu to anyone who is running a bilingual store.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to submit your review! 😄

5 / 5 Share

Nov. 8, 2022

meteor mega good mega menu created and easy thank you! Very nice app and menu mega menu is very easy to make

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it was an easy and effective solution for you. Cheers!

5 / 5 Share

Oct. 24, 2022

Rating that App isn't enough, Support is what makes an App good, and we had great support. We were having an issue /w the mobile menu, but they got it resolved quickly.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for sharing your experience! 😊

5 / 5 Share

July 8, 2022

Excelente aplicación y excelente atención por parte de soporte técnico, es muy agradable el menú, me encanta.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por sus amables palabras!

5 / 5 Share

June 6, 2022

This menu is exactly what i want and more. So much versatility and so beautifully designed And the customer service is unbelievable. So responsive and on it. Josiah helped me and he took care of everything. No time wasting back and forth telling you to do all the basic troubleshooting you've already tried. He requested collaboration on my Shopify and just fixed everything for me. within a matter of hours. Thank you Josiah!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the amazing feedback! Shops in the US typically receive faster response times since we are HQ'd near Seattle, WA and work normal business hours for the Pacific Time Zone.

5 / 5 Share

Jan. 25, 2022

Mega Menu is a fantastic app! The customization matched exactly what we were looking for and their customer service is speedy and always helpful!

Store

Define

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for this great review (and sorry for the delayed response)!

5 / 5 Share

Sept. 16, 2021

nice app add ono. gives my site a better view and there are many templates to choose from. customer support is 24/7 and responsive. i enjoy being a customer.

Store

JoeBro

Using app

7 days

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the feedback! It's wonderful to know that you're getting value out of the app and our support team ❤️

5 / 5 Share

May 17, 2021

A little confusing but still going to work on it. Due to my lack of knowledge and learning so many new things at one time in the process, means I have less time to be confused. I’ll put more time and effort into it because I like it. However, I still don’t have a full assessment. I’ll keep you posted. Thank you

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! Please don't hesitate to reach out to our Support team via chat or email if you have questions or need assistance. You can also find lots of documentation on our help center -- including how-to videos and step-by-step guides 🤗

5 / 5 Share

May 10, 2021

Very happy with this app. The app gives you multiple layout options to customize how you want each menu to be designed. Inside each layout, there are many editing tools and further options to customize each layout. No coding required, all editing and menu set up done through the app. The menu's are pointed directly at navigation menu's you have created on your Shopify website.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much! We're happy to hear about your positive experience with the app's customization tools and integration with Shopify navigation settings. 🙌

5 / 5 Share

May 17, 2021

Beatiful, profesional menus. I would recomend this App to anyone looking to enhance their menus. Customer service was quick to reply with any questions I had.

Store

Beebagz

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Excellent! Thanks for sharing 😄

5 / 5 Share

April 1, 2021

Much easier to customize and organize our main menu. Made our job a lot easier. Customer service was always fast and efficient to respond any time we had an issue, and we did run into a few with the theme that we use.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Great feedback! So glad our team was able to help overcome those sticky theme issues. 😄

5 / 5 Share

March 24, 2021

Fantastic app. I tried an alternative app first and you had to do a lot of leg work to get anything remotely attractive out of it. This app has really good templates so you can literally use from the word go. Also (and most importantly) the other app required you to build a mirror image of the menu that you probably already built in shopify. This app used the existing menu. To the developers of this app - well done - its great.

Using app

About 1 month

Total reviews

10

Average rating

4.8

Developer Reply

This is one of our favorite reviews of all time! Our integration with Shopify's navigation is the behind-the-scenes hero of Meteor Mega Menu and doesn't often get the recognition it deserves. Thank you for your feedback! 🎉

5 / 5 Share

Jan. 18, 2021

Great addition to any website, works great for me! Customer service team is responsive and very accommodating to requests.

Store

Pryme

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your review-- your site's navigation is looking sharp! Excellent implementation of our "Pinnacle" menu template. 👏